Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Custom sync server not working on Android

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by Paul

My Firefox Account
My Firefox Account
more options

I've set a custom sync server following this guide -- https://mozilla-services.readthedocs.io/en/latest/howtos/run-sync-1.5.html -- and it works fine for Firefox 70 on the desktop. However, I just downloaded Firefox mobile (latest, v68) and it doesn't work. All options are greyed out, and clicking "sync" changes the text to "syncing", but after a few seconds it returns to the previous state, including "last synced: never".

I've set the "identity.sync.tokenserver.uri" value correctly on both desktop instances and on mobile. I have way less than 5000 favorites.

I've set a custom sync server following this guide -- https://mozilla-services.readthedocs.io/en/latest/howtos/run-sync-1.5.html -- and it works fine for Firefox 70 on the desktop. However, I just downloaded Firefox mobile (latest, v68) and it doesn't work. All options are greyed out, and clicking "sync" changes the text to "syncing", but after a few seconds it returns to the previous state, including "last synced: never". I've set the "identity.sync.tokenserver.uri" value correctly on both desktop instances and on mobile. I have way less than 5000 favorites.
Attached screenshots

All Replies (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

To be fair, we tend to only support the standard default installation of Sync as provided by Mozilla. If you need a hand with your own custom installation, I recomend you start at https://developer.mozilla.org/en-US/docs/Mozilla/Projects/Firefox_Sync