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After My Computer Crashed Due to a Selective Power Failure, My Firefox Tabs Refuse to Completely Load.

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After my computer lost power due to a selective power failure (we are not currently sure whether it was a blown fuse or something else), we Rebooted the computer after connecting the power cable to an outlet that works. Currently power is still of at both the original outlet, and several other outlets in the area, as well as a selective area downstairs.

Upon booting up Firefox (I have it set so that it will reopen any tabs I was viewing upon shutdown or restart or crash) I noticed that it was taking longer to load than usual (even accounting for the large number of tabs I constantly have open), and then after it had loaded that I could not access any of that tabs. I can click on them, and they will be highlighted if moused over, but the only thing that shows is a white screen for the actual site. I have included a picture of this. I have come to the conclusion that this is a Firefox error, given I was able to restart and recover all of my Google Chrome Tabs.

In addition to the Tabs not loading, Tabs to the left and right of the Tabs currently viewable are not accessible, and seem to almost not exist, if not for the lack of scroll arrows. In addition, scrolling left and/or right produces no response.

Normally I would grab the crash file and reopen the tabs from that, but I don't know whether I currently can, and current Firefox issues noted below make me leery of trying.

Upon noting that I could, I attempted to open a second Firefox session, and succeeded. However, in this session some of the same issues are occurring, mainly that I cannot search anything through the html bar, including opening websites by name (i.e. google.com produces but a blank white screen and no reaction), and there is no new tabs screen when I open a new tab (as I have set up in my settings to be the case). However, I can, for some reason, access sites from my bookmarks. The only way I was able to send this report is that Firefox automatically opened to a homepage when I opened the new session.

Needless to say, I'm rather concerned. I love Firefox as a browser, and not being able to use it is both concerning and frustrating. I hope to hear from you soon to resolve the matter.

Many Thanks.

P.S. If it at all helps (please disregard if it doesn't) the symbol that looks like a multi-forked branch on the modem is dark. I unfortunately do not know what that means.

After my computer lost power due to a selective power failure (we are not currently sure whether it was a blown fuse or something else), we Rebooted the computer after connecting the power cable to an outlet that works. Currently power is still of at both the original outlet, and several other outlets in the area, as well as a selective area downstairs. Upon booting up Firefox (I have it set so that it will reopen any tabs I was viewing upon shutdown or restart or crash) I noticed that it was taking longer to load than usual (even accounting for the large number of tabs I constantly have open), and then after it had loaded that I could not access any of that tabs. I can click on them, and they will be highlighted if moused over, but the only thing that shows is a white screen for the actual site. I have included a picture of this. I have come to the conclusion that this is a Firefox error, given I was able to restart and recover all of my Google Chrome Tabs. In addition to the Tabs not loading, Tabs to the left and right of the Tabs currently viewable are not accessible, and seem to almost not exist, if not for the lack of scroll arrows. In addition, scrolling left and/or right produces no response. Normally I would grab the crash file and reopen the tabs from that, but I don't know whether I currently can, and current Firefox issues noted below make me leery of trying. Upon noting that I could, I attempted to open a second Firefox session, and succeeded. However, in this session some of the same issues are occurring, mainly that I cannot search anything through the html bar, including opening websites by name (i.e. google.com produces but a blank white screen and no reaction), and there is no new tabs screen when I open a new tab (as I have set up in my settings to be the case). However, I can, for some reason, access sites from my bookmarks. The only way I was able to send this report is that Firefox automatically opened to a homepage when I opened the new session. Needless to say, I'm rather concerned. I love Firefox as a browser, and not being able to use it is both concerning and frustrating. I hope to hear from you soon to resolve the matter. Many Thanks. P.S. If it at all helps (please disregard if it doesn't) the symbol that looks like a multi-forked branch on the modem is dark. I unfortunately do not know what that means.
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  • Shockwave Flash 27.0 r0

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  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:69.0) Gecko/20100101 Firefox/69.0

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jscher2000
  • Top 10 Contributor
8799 solutions 71970 answers

ryanbp12 said

I have discovered something of note. Within the Recuva files is a file called "aborted-session.ping". I have attached a picture of it. Could this be useful?

It seems the file size probably is too small to contain useful data.

ryanbp12 said

And I've checked using the "C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\" parameter you gave me. Unfortunately, it produced no recovery files of any greater value then the ones I can access manually from my Firefox Profile.

Hmm, I can't help thinking the URLs are in that file. I regret that Firefox can't find them and the Scrounger didn't surface them, but if you go ahead and save the uncompressed JSON of your recent session history file and simply use Ctrl+f to look for a recent URL you're missing, are the URLs actually in there?

''ryanbp12 [[#answer-1261194|said]]'' <blockquote> I have discovered something of note. Within the Recuva files is a file called "aborted-session.ping". I have attached a picture of it. Could this be useful? </blockquote> It seems the file size probably is too small to contain useful data. ''ryanbp12 [[#answer-1261196|said]]'' <blockquote> And I've checked using the "C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\" parameter you gave me. Unfortunately, it produced no recovery files of any greater value then the ones I can access manually from my Firefox Profile. </blockquote> Hmm, I can't help thinking the URLs are in that file. I regret that Firefox can't find them and the Scrounger didn't surface them, but if you go ahead and save the uncompressed JSON of your recent session history file and simply use Ctrl+f to look for a recent URL you're missing, are the URLs actually in there?
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Question owner

You mean saving the file with the Scrounger and then looking through it? I can try it, but showing the url's with the scrounger doesn't show them. I'll give it a shot though.

There is another thing, as an absolute last resort, that I might try, if literally all options and every possibility is expended.

I might try closing the Firefox session that has the tabs in it. See, I'm not sure Firefox actually counted it as closed, but the data is clearly still there, considering that it still has the page I was opened to as the header. So maybe closing it will force it to properly be backed up, or force it to reload properly when opened again. Of course, it could also do nothing, or loose me literally years worth of irreplaceable tabs, so I'm cautious about even talking about the idea.

I've tried out the first idea, and I have good news and bad news. Good news is that you were right, there's definitively more to this situation than meets the eye with those files. When I tried to create an uncompressed version, it gave me an error message about the below. Do you have any idea how to fix that? It might get me access to the tabs. The first image is of the .jsonlz4, and the system allowed me to save the corresponding .baklz4 file, but for some reason I can't read it from the file itself, and it won't show the url's.

You mean saving the file with the Scrounger and then looking through it? I can try it, but showing the url's with the scrounger doesn't show them. I'll give it a shot though. There is another thing, as an absolute last resort, that I might try, if literally all options and every possibility is expended. I might try closing the Firefox session that has the tabs in it. See, I'm not sure Firefox actually counted it as closed, but the data is clearly still there, considering that it still has the page I was opened to as the header. So maybe closing it will force it to properly be backed up, or force it to reload properly when opened again. Of course, it could also do nothing, or loose me literally years worth of irreplaceable tabs, so I'm cautious about even talking about the idea. I've tried out the first idea, and I have good news and bad news. Good news is that you were right, there's definitively more to this situation than meets the eye with those files. When I tried to create an uncompressed version, it gave me an error message about the below. Do you have any idea how to fix that? It might get me access to the tabs. The first image is of the .jsonlz4, and the system allowed me to save the corresponding .baklz4 file, but for some reason I can't read it from the file itself, and it won't show the url's.
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Question owner

That being said, your right, the text from the scrounger itself does go to the latest tab I was using, I recognize the url! This means that it's an error with reading the file and not a problem with the file itself (or at least it is one that might be fixed) :)

That being said, your right, the text from the scrounger itself does go to the latest tab I was using, I recognize the url! This means that it's an error with reading the file and not a problem with the file itself (or at least it is one that might be fixed) :)
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jscher2000
  • Top 10 Contributor
8799 solutions 71970 answers

I think the error messages means the decompression didn't work perfectly, or something corrupted the data in the file.

You might need to copy/paste the contents of the JSON box into a text editor and save (as plain text only). (I should add a button for "Save as Text".)

If even the older Scrounger couldn't build valid links out of the file then you might need to run a script against the file to just pull out the URLs without trying to preserve the structure.

I think the error messages means the decompression didn't work perfectly, or something corrupted the data in the file. You might need to copy/paste the contents of the JSON box into a text editor and save (as plain text only). (I should add a button for "Save as Text".) If even [https://www.jeffersonscher.com/ffu/scrounger_20180826.html the older Scrounger] couldn't build valid links out of the file then you might need to run a script against the file to just pull out the URLs without trying to preserve the structure.
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Question owner

That might be more difficult than you think. I tried to "select all" and the tab literally crashed on me. It looks like it's to much content to select all at once. Similarly my attempts to highlight, cut, and paste bits of it at a time have also reached a "crash" of sorts. The page itself is loading, and I don't hold much hope of it ever finishing.

If you ever decide to add a "convert to text" function, now would be the time, because I'm uncertain if I can manually do so.

That being said, having gone through that much of the file, I can confirm that all of the url's are there, so after managing to retrieve the file as text from the scrounger, it will be a simple (if exceptionally tedious) matter to take and paste the url's to retrieve my tabs.

That might be more difficult than you think. I tried to "select all" and the tab literally crashed on me. It looks like it's to much content to select all at once. Similarly my attempts to highlight, cut, and paste bits of it at a time have also reached a "crash" of sorts. The page itself is loading, and I don't hold much hope of it ever finishing. If you ever decide to add a "convert to text" function, now would be the time, because I'm uncertain if I can manually do so. That being said, having gone through that much of the file, I can confirm that all of the url's are there, so after managing to retrieve the file as text from the scrounger, it will be a simple (if exceptionally tedious) matter to take and paste the url's to retrieve my tabs.
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jscher2000
  • Top 10 Contributor
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Okay, I added two new buttons to the Scrounger.

Under HTML options, there is one to just pull out as many URLs as possible without the window/tab structure.

Under JSON options, there is a button to save as a text file without testing whether it is valid JSON.

Okay, I added two new buttons to the Scrounger. Under HTML options, there is one to just pull out as many URLs as possible without the window/tab structure. Under JSON options, there is a button to save as a text file without testing whether it is valid JSON.
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Question owner

Could you send me a link to that version? I can't seem to find those options on the version of the scrounger I am using.

Could you send me a link to that version? I can't seem to find those options on the version of the scrounger I am using.
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cor-el
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You can try to decompress the file with code in the Browser Console.

You can try to decompress the file with code in the Browser Console. *[/questions/1257006#answer-1215513]
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jscher2000
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ryanbp12 said

Could you send me a link to that version? I can't seem to find those options on the version of the scrounger I am using.

You need to reload the page or possibly reload bypassing the cache (Ctrl+Shift+r, on Mac it's Command+Shift+r):

https://www.jeffersonscher.com/ffu/scrounger.html

''ryanbp12 [[#answer-1261372|said]]'' <blockquote> Could you send me a link to that version? I can't seem to find those options on the version of the scrounger I am using. </blockquote> You need to reload the page or possibly reload bypassing the cache (Ctrl+Shift+r, on Mac it's Command+Shift+r): https://www.jeffersonscher.com/ffu/scrounger.html
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Question owner

Hello. My apologies for being absent for so long. RL stuff happened.

So. I have good news and bad news. Good news is that scrounging the URL's directly from the look of it gets me all the missing links.

Bad news is that when I try to create a saved list, or for that matter even try and save the uncompressed JSON file as text, is simply doesn't work. The files exist, but they come out as 0 bytes. Opening the list gets me a blank page in firefox instead of a list, and opening the text document simply opens up a text document without any words in it.

Worse yet, I can't seem to actually close the previous firefox session. I click the x and when it asks me if I want to close that number of tabs, I say yes, and then it just doesn't close.

Would you recommend I try exiting the session? Or saving a backup and then verifying that firefox is still working fine?

Thanks, and once again, my apologies for letting this go on so long.

Hello. My apologies for being absent for so long. RL stuff happened. So. I have good news and bad news. Good news is that scrounging the URL's directly from the look of it gets me all the missing links. Bad news is that when I try to create a saved list, or for that matter even try and save the uncompressed JSON file as text, is simply doesn't work. The files exist, but they come out as 0 bytes. Opening the list gets me a blank page in firefox instead of a list, and opening the text document simply opens up a text document without any words in it. Worse yet, I can't seem to actually close the previous firefox session. I click the x and when it asks me if I want to close that number of tabs, I say yes, and then it just doesn't close. Would you recommend I try exiting the session? Or saving a backup and then verifying that firefox is still working fine? Thanks, and once again, my apologies for letting this go on so long.
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jscher2000
  • Top 10 Contributor
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Hi ryanbp12, do you have Microsoft Word or another program that understands HTML? Was thinking you could select and copy the list from the Scrounger page and paste it into the Word doc and save that if the "Save List" button in my page isn't saving the file successfully.

As for this --

Worse yet, I can't seem to actually close the previous firefox session. I click the x and when it asks me if I want to close that number of tabs, I say yes, and then it just doesn't close.

Would you recommend I try exiting the session? Or saving a backup and then verifying that firefox is still working fine?

-- it sounds like you might need to crash Firefox (e.g., in the Windows Task Manager, End Task on firefox.exe). It is a good idea to back up your current recovery.jsonlz4 file from

[profile folder]\sessionstore-backups

just in case.

Hi ryanbp12, do you have Microsoft Word or another program that understands HTML? Was thinking you could select and copy the list from the Scrounger page and paste it into the Word doc and save that if the "Save List" button in my page isn't saving the file successfully. As for this -- <blockquote>Worse yet, I can't seem to actually close the previous firefox session. I click the x and when it asks me if I want to close that number of tabs, I say yes, and then it just doesn't close.<br><br>Would you recommend I try exiting the session? Or saving a backup and then verifying that firefox is still working fine?</blockquote> -- it sounds like you might need to crash Firefox (e.g., in the Windows Task Manager, End Task on firefox.exe). It is a good idea to back up your current recovery.jsonlz4 file from [profile folder]\sessionstore-backups just in case.
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