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Firefox Constanly Crashing and Breaking Keyboard

  • 6 replies
  • 1 has this problem
  • 23 views
  • Last reply by aki66

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Hi

Well it's happening again. I believe that it was the last update before this one where I first encountered this problem and ended up having to completely reinstall Windows 10, which helped very little. Long story short, when that update took place my Toggle Keys were triggered and no matter what I do I can't turn them off. They're still like that.

Today, Firefox crashed all of a sudden and then updated itself. Right before it crashed though, I was having trouble with my mouse and keyboard arrows (only happens when Firefox is open). The mouse buttons and the down key weren't working. I can get the mouse to work for maybe a minute if I hold down CTRL for a few seconds, but then it craps out on me again. Also, the down arrow wouldn't scroll down. The up arrow worked fine, but the down arrow wouldn't and I would have to press it repeatedly to scroll.

And now it's doing what it was before I had no choice but to reinstall Windows. It's crashing nonstop. Sometimes it's just the tabs, sometimes it's the whole browser.

I also just used Task Manager to end Firefox because I was on Unsplash and the page was flickering and showing weird patterns and I couldn't get out of it. But I got a low memory error, but my memory said it was only at 47%! All that was open was Firefox, Photoshop, and 3 folders. I've never had a low memory error!

I've restarted in safe-mode, disabled add-ons, and done all the other usual steps. And of course I had to install Firefox again after I reinstalled Windows. I'm at a loss. This is so frustrating and pretty much makes going on the internet impossible. I really need and would ever so much appreciate any help.

Thank you

Hi Well it's happening again. I believe that it was the last update before this one where I first encountered this problem and ended up having to completely reinstall Windows 10, which helped very little. Long story short, when that update took place my Toggle Keys were triggered and no matter what I do I can't turn them off. They're still like that. Today, Firefox crashed all of a sudden and then updated itself. Right before it crashed though, I was having trouble with my mouse and keyboard arrows (only happens when Firefox is open). The mouse buttons and the down key weren't working. I can get the mouse to work for maybe a minute if I hold down CTRL for a few seconds, but then it craps out on me again. Also, the down arrow wouldn't scroll down. The up arrow worked fine, but the down arrow wouldn't and I would have to press it repeatedly to scroll. And now it's doing what it was before I had no choice but to reinstall Windows. It's crashing nonstop. Sometimes it's just the tabs, sometimes it's the whole browser. I also just used Task Manager to end Firefox because I was on Unsplash and the page was flickering and showing weird patterns and I couldn't get out of it. But I got a low memory error, but my memory said it was only at 47%! All that was open was Firefox, Photoshop, and 3 folders. I've never had a low memory error! I've restarted in safe-mode, disabled add-ons, and done all the other usual steps. And of course I had to install Firefox again after I reinstalled Windows. I'm at a loss. This is so frustrating and pretty much makes going on the internet impossible. I really need and would ever so much appreciate any help. Thank you

All Replies (6)

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Many have reported issues using the 64bit Firefox. Install the 32bit version from; Download Firefox For All languages And Systems {web link}

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Thank you for your reply!

So I uninstalled the 64bit version and installed the 32bit version. So far so good! Although I have yet to really test it. I'll try to get back to you at the end of the day and let you know if all is well.

Thank you again!

  • EDIT*

The mouse is still not working and I can't turn off toggle keys :(

Modified by B

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FredMcD said

Many have reported issues using the 64bit Firefox. Install the 32bit version from; Download Firefox For All languages And Systems {web link}

I'm very grateful for your help, but unfortunately the tabs are still crashing and I know from experience the next thing to crash will be the browser :(

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No, I tried all that. But thank you.

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https://www.mozilla.org/en-US/firefox/all/#product-desktop-release

use this link and download the version that you want