Recent answers to Since WIN 10 upgrade I can't use my keyboard to type in File Name box, must use touch screen keyboard instead. Microsoft can't find the solution. Anyone else?https://support.mozilla.org/en-US/questions/12705542019-10-28T15:53:07-07:00There are some new glitches to this story. Today I replaced my keyboard only to find the problems a2019-10-28T15:53:07-07:00LoiS-sezhttps://support.mozilla.org/en-US/questions/1270554#answer-1262134<p>There are some new glitches to this story. Today I replaced my keyboard only to find the problems again don't happen on Edge, but on Firefox there now are two keys that don't work properly: the key that is both the number "two" &amp; an "at" symbol and the key for a "question mark" and a "slash." For those two keys even the onscreen keyboard produces the same results.
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<ul><li> For the number "two" &amp; "at" I get "t" &amp; "T"
</li><li> For the "question mark" and "slash" I get "I" &amp; "i"
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<p>The library where I work no longer tends to use Firefox because it has found reliability problems. I have long preferred Firefox for its Open Source and its dedication to privacy. Unfortunately these two keys _are_ fairly unavoidable and it looks like I will be switching reluctantly to Edge. I do hope the developers find out what is happening and let me know when I can return to a keyboard that functions properly as there seem to be no "work arounds" for non-functioning keys.
</p>It was suggested by the Microsoft (upper level) technician that I send a screenshot here of what's h2019-10-24T02:26:12-07:00LoiS-sezhttps://support.mozilla.org/en-US/questions/1270554#answer-1260696<p>It was suggested by the Microsoft (upper level) technician that I send a screenshot here of what's happening. Microsoft has pretty much tried everything short of working with my preferred choice of browser, Firefox, since the problem doesn't exist on Edge. I don't really care that Chrome also has the problem. I also have a large enough quantity of Downloads and Documents that scrolling is not really the answer.
</p><p>If there's more information needed, please let me know. I'm only sending this in the hope it reveals information possibly related to a recent Mozilla/Firefox update since it's possible it came from that. It does _not_ seem to be from a Windows update.
</p>These work-arounds are just that, better than not at all, but not as good as it had been when I coul2019-10-14T12:55:43-07:00LoiS-sezhttps://support.mozilla.org/en-US/questions/1270554#answer-1258801<p>These work-arounds are just that, better than not at all, but not as good as it had been when I could type the name of the file sought.
</p><p>I hesitate to mark it solved as it can be a large amount of files to wade through. Prior to this I could type the file name.
</p>You can't type in a file input element.
If browsing takes too long then use drag and drop, that shou2019-10-12T13:14:33-07:00cor-elhttps://support.mozilla.org/en-US/questions/1270554#answer-1258507<p>You can't type in a file input element.
If browsing takes too long then use drag and drop, that should work as a workaround.
</p>Actually I _can_ use the Browse. The file name box in the past let me type in a file name. Now if 2019-10-12T11:40:13-07:00LoiS-sezhttps://support.mozilla.org/en-US/questions/1270554#answer-1258497<p>Actually I _can_ use the Browse. The file name box in the past let me type in a file name. Now if I try to type it turns into garbage. e.g. If I type: I'll it might say something like %uwx. We even checked with a different keyboard and the problem remains. My files are fairly extensive, so Browse can be a lot to wade through.
</p>Sometimes a file name box is read-only and you can't type in it.
If you click the "Browse..." field 2019-10-12T11:11:18-07:00cor-elhttps://support.mozilla.org/en-US/questions/1270554#answer-1258492<p>Sometimes a file name box is read-only and you can't type in it.
If you click the "Browse..." field then a file picker window should open where you can select the file.
You can also try to drag a file and drop it on the input field.
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<ul><li><a href="https://developer.mozilla.org/en-US/docs/Web/HTML/Element/input/file" rel="nofollow">https://developer.mozilla.org/en-US/docs/Web/HTML/Element/input/file</a>
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