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Firefox keeps trying to access a website while I'm not using my phone. How do I make it stop?

Firefox keeps trying to access a website while I'm not using my phone. How do I make it stop?
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  • User Agent: Mozilla/5.0 (Android 7.0; Mobile; rv:66.0) Gecko/66.0 Firefox/66.0

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Seburo
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Hi

What is the message that is displayed in Firefox for Android when this happens?

(This will help me to find a solution for you.)

Hi What is the message that is displayed in Firefox for Android when this happens? (This will help me to find a solution for you.)
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Question owner

The website Firefox keeps trying to go to is bit.ly/2QjILOO. The box says The connection has timed out. The server at bit.ly is taking too long to respond; it could be temporarily unavailable or too busy. Try again. I have no idea what this website it or why Firefox keeps trying to go there. It keeps doing this several times a day so I would like to block it. Thanks for your help.

The website Firefox keeps trying to go to is bit.ly/2QjILOO. The box says The connection has timed out. The server at bit.ly is taking too long to respond; it could be temporarily unavailable or too busy. Try again. I have no idea what this website it or why Firefox keeps trying to go there. It keeps doing this several times a day so I would like to block it. Thanks for your help.
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Seburo
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Helpful Reply

Hi

As a first step, I recomend that you clear the browsing history further the instructions in this guide.

I hope this helps.

Hi As a first step, I recomend that you clear the browsing history further the instructions in this [https://support.mozilla.org/en-US/kb/clear-your-browsing-history-and-other-personal-data guide]. I hope this helps.
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Question owner

I cleared browsing history so I'll see if that helps. Thanks

I cleared browsing history so I'll see if that helps. Thanks
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Seburo
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No problem, glad we could help.

No problem, glad we could help.
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Question owner

That didn't solve the problem. Firefox is still going to websites that I don't want it to even when I don't even have it open.

That didn't solve the problem. Firefox is still going to websites that I don't want it to even when I don't even have it open.
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Seburo
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Hi

Sorry to hear that. How do you know that Firefox is doing this when it is not open?

Hi Sorry to hear that. How do you know that Firefox is doing this when it is not open?
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Question owner

When I go to look at my phone when it's been "asleep" Firefox comes up with not only this "bit" website but it will go to some others also. This is after I've closed Firefox using the X at the top right. Somehow it's starting up & going to these websites. I think I'll put the phone on Airplane mode & see what happens. Thanks for your help. This is something that's just started recently.

When I go to look at my phone when it's been "asleep" Firefox comes up with not only this "bit" website but it will go to some others also. This is after I've closed Firefox using the X at the top right. Somehow it's starting up & going to these websites. I think I'll put the phone on Airplane mode & see what happens. Thanks for your help. This is something that's just started recently.
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Seburo
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Have you installed any other apps around the time that this started happening?

I am concerned that you may have installed a malware app that is using Firefox for Android to access a website.

Have you installed any other apps around the time that this started happening? I am concerned that you may have installed a malware app that is using Firefox for Android to access a website.
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Question owner

This going to the websites without my telling it to seems to unexpectedly stopped for now so I'll see what happens. Thanks for your help.

This going to the websites without my telling it to seems to unexpectedly stopped for now so I'll see what happens. Thanks for your help.
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Seburo
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No problem, glad we could help.

No problem, glad we could help.
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