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All downloads fail after 69.0.2 update

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Downloading files worked fine before this update.

Downloading files worked fine before this update.

Chosen solution

Note that Firefox 69.0.3 has been released that should have a fix for this issue.

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Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:69.0) Gecko/20100101 Firefox/69.0

More Information

FredMcD
  • Top 10 Contributor
4260 solutions 59646 answers

philipp said

hi, is your device/account somehow protected by windows parental controls?

the problem you're seeing is likely https://bugzilla.mozilla.org/show_bug.cgi?id=1586228 which is currently under investigation...

Also see; https://support.mozilla.org/en-US/kb/unable-download-files-windows-10-parental-controls

''philipp [[#answer-1256712|said]]'' <blockquote> hi, is your device/account somehow protected by windows parental controls? <br><br> the problem you're seeing is likely https://bugzilla.mozilla.org/show_bug.cgi?id=1586228 which is currently under investigation... </blockquote> Also see; https://support.mozilla.org/en-US/kb/unable-download-files-windows-10-parental-controls
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Question owner

FredMcD said

philipp said
hi, is your device/account somehow protected by windows parental controls?

the problem you're seeing is likely https://bugzilla.mozilla.org/show_bug.cgi?id=1586228 which is currently under investigation...

It is not, and if it was I don't see how that would be an issue if the previous version worked. Anyway I hope this is fixed soon.

''FredMcD [[#answer-1257664|said]]'' <blockquote> ''philipp [[#answer-1256712|said]]'' <blockquote> hi, is your device/account somehow protected by windows parental controls? <br><br> the problem you're seeing is likely https://bugzilla.mozilla.org/show_bug.cgi?id=1586228 which is currently under investigation... </blockquote> It is not, and if it was I don't see how that would be an issue if the previous version worked. Anyway I hope this is fixed soon.
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jscher2000
  • Top 10 Contributor
8774 solutions 71729 answers

killingxray0 said

It is not, and if it was I don't see how that would be an issue if the previous version worked.

Firefox 69.0.2 has new code related to Windows 10 content restrictions / parental controls; it works differently than all previous versions. Could you check Microsoft's help article linked in the following article:

Unable to download files in Windows 10 when Parental Controls are on

''killingxray0 [[#answer-1258019|said]]'' <blockquote> It is not, and if it was I don't see how that would be an issue if the previous version worked. </blockquote> Firefox 69.0.2 has new code related to Windows 10 content restrictions / parental controls; it works differently than all previous versions. Could you check Microsoft's help article linked in the following article: [[Unable to download files in Windows 10 when Parental Controls are on]]
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cor-el
  • Top 10 Contributor
  • Moderator
17539 solutions 158588 answers

Chosen Solution

Note that Firefox 69.0.3 has been released that should have a fix for this issue.

Note that Firefox 69.0.3 has been released that should have a fix for this issue. *https://www.mozilla.org/en-US/firefox/69.0.3/releasenotes/ *https://support.mozilla.org/en-US/kb/update-firefox-latest-version *Help -> About Firefox
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jscher2000 said

killingxray0 said
Firefox 69.0.2 has new code related to Windows 10 content restrictions / parental controls; it works differently than all previous versions. Could you check Microsoft's help article linked in the following article: Unable to download files in Windows 10 when Parental Controls are on

cor-el said

Note that Firefox 69.0.3 has been released that should have a fix for this issue.

The new update fixed the problem, thanks for the answers.

''jscher2000 [[#answer-1258036|said]]'' <blockquote> ''killingxray0 [[#answer-1258019|said]]'' <blockquote> Firefox 69.0.2 has new code related to Windows 10 content restrictions / parental controls; it works differently than all previous versions. Could you check Microsoft's help article linked in the following article: [[Unable to download files in Windows 10 when Parental Controls are on]] </blockquote> ''cor-el [[#answer-1258119|said]]'' <blockquote> Note that Firefox 69.0.3 has been released that should have a fix for this issue. *https://www.mozilla.org/en-US/firefox/69.0.3/releasenotes/ *https://support.mozilla.org/en-US/kb/update-firefox-latest-version *Help -> About Firefox </blockquote> The new update fixed the problem, thanks for the answers.
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