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Windows Update wiped my Firefox Bookmarks and Passwords etc

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Hello

I need help please. My Laptop updated last night/this morning and when I logged back in it had removed the Firefox shortcut and also deleted all bookmarks/passwords/usernames etc for the last 5 years. I’ve spoken to HP but their final advice is to do a system restore but was wondering if anyone could help me get my Firefox from yesterday. I don’t believe I set up an account (bad judgement on my part).

Any help and assistance would be grateful.

Regards

Niamh

Hello I need help please. My Laptop updated last night/this morning and when I logged back in it had removed the Firefox shortcut and also deleted all bookmarks/passwords/usernames etc for the last 5 years. I’ve spoken to HP but their final advice is to do a system restore but was wondering if anyone could help me get my Firefox from yesterday. I don’t believe I set up an account (bad judgement on my part). Any help and assistance would be grateful. Regards Niamh

Chosen solution

I fixed it myself but thank you for taking the time to reply. Niamh

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Additional System Details

Application

  • User Agent: Mozilla/5.0 (iPhone; CPU iPhone OS 12_4 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.1.2 Mobile/15E148 Safari/604.1

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FredMcD
  • Top 10 Contributor
4256 solutions 59599 answers

There are two possible remedies.

1) Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

There are two possible remedies. 1) Look on your desktop. Do you see a folder called; '''Old Firefox?''' Look inside. Look for the folder with the latest creation date. https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible
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FredMcD
  • Top 10 Contributor
4256 solutions 59599 answers
2) https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles Type '''about:profiles'''<enter> in the address bar. How many profiles are listed? How many should be there? Also, open the profile folder in your file explorer.
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Chosen Solution

I fixed it myself but thank you for taking the time to reply. Niamh

I fixed it myself but thank you for taking the time to reply. Niamh
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FredMcD
  • Top 10 Contributor
4256 solutions 59599 answers

That was very good work. Well done. Please tell us what you did as this could help others with similar problems.

That was very good work. Well done. Please tell us what you did as this could help others with similar problems.
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