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Whenever I try to download something, the download instantly fails

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Anything I try and download instantly fails. I have no add-ons, tried resetting Firefox, and even disabled my AV. Other browsers can still download files, but Firefox is unable to. Any help would be greatly appreciated!

Anything I try and download instantly fails. I have no add-ons, tried resetting Firefox, and even disabled my AV. Other browsers can still download files, but Firefox is unable to. Any help would be greatly appreciated!

Chosen solution

philipp said

hi, is your device/account somehow protected by windows parental controls?

the problem you're seeing is likely https://bugzilla.mozilla.org/show_bug.cgi?id=1586228 which is currently under investigation...

Also see; https://support.mozilla.org/en-US/kb/unable-download-files-windows-10-parental-controls

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Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:69.0) Gecko/20100101 Firefox/69.0

More Information

FredMcD
  • Top 10 Contributor
4271 solutions 59913 answers

Chosen Solution

philipp said

hi, is your device/account somehow protected by windows parental controls?

the problem you're seeing is likely https://bugzilla.mozilla.org/show_bug.cgi?id=1586228 which is currently under investigation...

Also see; https://support.mozilla.org/en-US/kb/unable-download-files-windows-10-parental-controls

''philipp [[#answer-1256712|said]]'' <blockquote> hi, is your device/account somehow protected by windows parental controls? <br><br> the problem you're seeing is likely https://bugzilla.mozilla.org/show_bug.cgi?id=1586228 which is currently under investigation... </blockquote> Also see; https://support.mozilla.org/en-US/kb/unable-download-files-windows-10-parental-controls
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Question owner

Had a look at my Microsoft parental controls and didn't even know it was on. Turning off the restrictions and rebooting the PC fixed the problem, thank you!

Had a look at my Microsoft parental controls and didn't even know it was on. Turning off the restrictions and rebooting the PC fixed the problem, thank you!
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FredMcD
  • Top 10 Contributor
4271 solutions 59913 answers

Glad to help. Safe Surfing.

Glad to help. Safe Surfing.
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