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Sync keeps running but no addons got synced, only bookmarks

  • 2 replies
  • 1 has this problem
  • 6 views
  • Last reply by cor-el

ileo
ileo
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Hi guys!

Problem: My sync keeps running for over 24 hours but only bookmarks are getting synced, not addons. I am not sure about the logins/passwords as I try and not use those in Firefox.

Attempted: I have reinstalled Firefox a couple of times in hopes to get sync working again. I have done complete uninstalls, including deletion of the folders using the %appdata% command and deleting the mozilla/firefox folders there.

I went to about:sync-log and don't see a log there. Please see attached picture.

Hi guys! Problem: My sync keeps running for over 24 hours but only bookmarks are getting synced, not addons. I am not sure about the logins/passwords as I try and not use those in Firefox. Attempted: I have reinstalled Firefox a couple of times in hopes to get sync working again. I have done complete uninstalls, including deletion of the folders using the %appdata% command and deleting the mozilla/firefox folders there. I went to about:sync-log and don't see a log there. Please see attached picture.
Attached screenshots

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
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First, only add-ons which are hosted at the official Addons website can be "synchronized". Addons which are installed by external programs typically aren't hosted by Addons.Mozilla.Org . The thing is that the Add-on isn't actually "synchronized" via Sync, each qualifying add-on gets installed from the AMO server - i.e., the latest version of each extension is what gets installed.

Regarding not seeing a sync-log; about:sync-log only shows 'sync-logs' when Sync has failed or triggered an error report.

This preference in about:config can be toggled to true to generate a sync-log every time that Firefox is opened services.sync.log.appender.file.logOnSuccess

The log will show both success-sync- logs and as they occur error-sync- logs interspersed in the list in order of the Epoch date & time code which is used by Sync services.

And the success-sync-log will show data about the "transaction" between the Firefox installation (where that pref was toggled to True) and the Sync server actions for that connection.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Make sure to reset services.sync.log.appender.file.logOnSuccess after you are done testing because otherwise you get a lot of log files on your computer.

You can first check for error log with this pref set to false.