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Can't download anything anymore, even after a restart, referesh, and reinstallation

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Since today, files that I'm trying to download say "failed" no matter what, and doesn't even try to install. I tried resetting things to their default settings, restarting the computer, and even went as far as resetting Firefox, but nothing works.

Since today, files that I'm trying to download say "failed" no matter what, and doesn't even try to install. I tried resetting things to their default settings, restarting the computer, and even went as far as resetting Firefox, but nothing works.

All Replies (5)

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There is a lot of that going around.

philipp said

hi, is your device/account somehow protected by windows parental controls?

the problem you're seeing is likely https://bugzilla.mozilla.org/show_bug.cgi?id=1586228 which is currently under investigation...
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FredMcD said

There is a lot of that going around. philipp said
hi, is your device/account somehow protected by windows parental controls?

the problem you're seeing is likely https://bugzilla.mozilla.org/show_bug.cgi?id=1586228 which is currently under investigation...

Yeah, but it never keeps track of Firefox.

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Still nothing? Why am I stuck with Chrome just to download anything?

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I'm having the same problem. It's related to the parental controls that some users have on their computer, even if they didn't enable that feature. See Unable to download files in Windows 10 when Parental Controls are on.

There should be a permanent fix released soon in Firefox 69.0.3 that should work. The other option would be to install version 69.0.1 until a fix is available.

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To follow up, if you update now you should get version 69.0.3, which will fix your problem.

Hope this helps.