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When I enter my password to generate a recovery key, I get the followiing error message: Loading chunk 25 failed. (missing: https://accounts-static.cdn.mozilla.

Posted

There is a bug that generates the following error message when I enter my password in the step needed to generate a recovery key. This error message has repeated numerous times:

Loading chunk 25 failed. (missing: https://accounts-static.cdn.mozilla.net/bundle-7a8706309359f44ddfac44f4d0a5acd9e1b23286/vendors~fxaCryptoDeriver.bundle.js)

Is there any work around?

There is a bug that generates the following error message when I enter my password in the step needed to generate a recovery key. This error message has repeated numerous times: Loading chunk 25 failed. (missing: https://accounts-static.cdn.mozilla.net/bundle-7a8706309359f44ddfac44f4d0a5acd9e1b23286/vendors~fxaCryptoDeriver.bundle.js) Is there any work around?

Chosen solution

I'm replying to myself. Following several random actions for my account and other work, I tried it again and no longer see this error. My question can be ignored. Sorry for any trouble.

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Additional System Details

Installed Plug-ins

  • Google Update
  • Intel web components updater - Installs and updates the Intel web components
  • Intel web components for Intel® Identity Protection Technology
  • Microsoft Lync Web App Plug-in
  • Office Authorization plug-in for NPAPI browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • LastPass Plugin
  • Nitro PDF plugin for Firefox and Chrome
  • Picasa plugin
  • NPWLPG
  • Zoom launcher - 3.0.1

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:40.0) Gecko/20100101 Firefox/40.0

More Information

Chosen Solution

I'm replying to myself. Following several random actions for my account and other work, I tried it again and no longer see this error. My question can be ignored. Sorry for any trouble.

I'm replying to myself. Following several random actions for my account and other work, I tried it again and no longer see this error. My question can be ignored. Sorry for any trouble.
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cor-el
  • Top 10 Contributor
  • Moderator
17525 solutions 158458 answers

There have recently been some issues reported with accessing the Firefox Account.

There have recently been some issues reported with accessing the Firefox Account. *https://support.mozilla.org/en-US/forums/contributors/713675
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