Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Virus download

  • 2 replies
  • 1 has this problem
  • 6 views
  • Last reply by FredMcD

more options

I just got a download message that says,

You have chosen to open

bridge3.331.1_en.html

which is, Firefox Document (189 KB) from: https://imasdk.googleapis.com

What should Firefox do with this file?

  Open with   Firefox (default)

Fairly sure this is a virus of some sort, not sure where exactly it came from. Anyone else run into this?

All Replies (2)

more options

Do Not run anything like that. Just close that window.

You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

more options

Also, Go to the Mozilla Add-ons Web Page {web Link} (There’s a lot of good stuff here) and search for a good ad blocker.