X
Tap here to go to the mobile version of the site.

Support Forum

Firefox signs out each time computer is shut down

Posted

I added firefox a couple weeks ago and everytime I shut down my laptop, I have to log back into firefox as well as reconfigure my settings. It does not do this on my phone, what is the reason for this?

I added firefox a couple weeks ago and everytime I shut down my laptop, I have to log back into firefox as well as reconfigure my settings. It does not do this on my phone, what is the reason for this?
Quote

Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.14; rv:68.0) Gecko/20100101 Firefox/68.0

More Information

FredMcD
  • Top 10 Contributor
4248 solutions 59423 answers

I am thinking two possibilities.

1) https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.


2) Your ‘logged-in’ status is stored in special cookies. If the cookie is removed, you are logged out.

Type about:preferences#privacy<enter> in the address bar. The button next to History, select Use Custom Settings.

At the bottom of the page, turn on Clear History When Firefox Closes. At the far right, press the Settings button. Turn on ONLY Cache and Form And Search History leaving the others off.

I am thinking two possibilities. 1) https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save '''Note:''' Some software, '''like''' Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software. ---------------- 2) Your ‘logged-in’ status is stored in special cookies. If the cookie is removed, you are logged out. Type '''about:preferences#privacy'''<enter> in the address bar. The button next to '''History, ''' select '''Use Custom Settings. ''' At the bottom of the page, turn on '''Clear History When Firefox Closes. ''' At the far right, press the '''Settings''' button. Turn on ONLY '''Cache''' and '''Form And Search History''' leaving the others off.
Was this helpful to you? 0
Quote

Question owner

I tried number 1 and that did not seem to work, I do not have any protection software. and number 2 I have that exact setting chosen. When I had Google Chrome before I did not have this issue

I tried number 1 and that did not seem to work, I do not have any protection software. and number 2 I have that exact setting chosen. When I had Google Chrome before I did not have this issue
Was this helpful to you?
Quote
cor-el
  • Top 10 Contributor
  • Moderator
17481 solutions 157978 answers

Is this about connecting to Sync ?

Firefox uses the Password Manager to store the credentials of the Firefox Sync account (chrome://FirefoxAccounts) to make it possible to connect to Sync each time you start Firefox without the need to enter email and password. If you are asked to login again to Sync then this means that the Sync credential data isn't stored properly in the Password Manager.

Do you have security software that might be deleting the passwords? Are only the passwords lost or is there more personal data affected?

Location used for the main profile that keeps your personal data (Root Directory on about:profiles).

  • ~/Library/Application Support/Firefox/Profiles/<profile>/
Is this about connecting to Sync ? Firefox uses the Password Manager to store the credentials of the Firefox Sync account (chrome://FirefoxAccounts) to make it possible to connect to Sync each time you start Firefox without the need to enter email and password. If you are asked to login again to Sync then this means that the Sync credential data isn't stored properly in the Password Manager. Do you have security software that might be deleting the passwords? Are only the passwords lost or is there more personal data affected? Location used for the main profile that keeps your personal data (Root Directory on about:profiles). *~/Library/Application Support/Firefox/Profiles/&lt;profile&gt;/
Was this helpful to you?
Quote
a-dante 0 solutions 1 answers

I have the same issue. No security software. I use Firefox Developers Edition and everytime I shut down the computer and start again then firefox wants me to log in my sync with email confirmation...

I have the same issue. No security software. I use Firefox Developers Edition and everytime I shut down the computer and start again then firefox wants me to log in my sync with email confirmation...
Was this helpful to you?
Quote
FredMcD
  • Top 10 Contributor
4248 solutions 59423 answers

a-dante Have you tried the above?

''a-dante'' Have you tried the above?
Was this helpful to you?
Quote
Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.