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Can't open Thunderbird; getting this error message: Your Thunderbird profile cannot be loaded. It may be missing or inaccessible. What do I do

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Turned computer off for the weekend. After powering up computer, I'm now getting this error message when I try to open Thunderbird: "Your Thunderbird profile cannot be loaded. It may be missing or inaccessible". I've restarted the computer several times with no change. I can find the Thunderbird files, but can't see a way to access them. What do I do???

Turned computer off for the weekend. After powering up computer, I'm now getting this error message when I try to open Thunderbird: "Your Thunderbird profile cannot be loaded. It may be missing or inaccessible". I've restarted the computer several times with no change. I can find the Thunderbird files, but can't see a way to access them. What do I do???
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  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/76.0.3809.132 Safari/537.36

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sfhowes
  • Top 10 Contributor
1562 solutions 7476 answers
You have probably experienced TB losing track of the profile location: http://kb.mozillazine.org/Recovering_a_profile_that_suddenly_disappeared https://support.mozilla.org/en-US/questions/1268817
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