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Had a Firefox update, now Spectrum T.V. doesn't work ?

Posted

Until a couple of days ago we used to be able to watch Spectrum T.V. on the computer, as I only use Fire Fox. There was a recent update to Firefox 69.0 now it only shows this, it doesn't work in Internet Explorer either, only in Microsoft Edge will Spectrum T.V. play

Until a couple of days ago we used to be able to watch Spectrum T.V. on the computer, as I only use Fire Fox. There was a recent update to Firefox 69.0 now it only shows this, it doesn't work in Internet Explorer either, only in Microsoft Edge will Spectrum T.V. play
Attached screenshots
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Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:69.0) Gecko/20100101 Firefox/69.0

More Information

My_Cheese_Is_Slippin'
  • Top 10 Contributor
84 solutions 871 answers

Hi tsdavis05, You should block Flash. It's probably causing a conflict with the media stream. Also, try clearing your Cookies & Site Data for that site and Refresh the page.

Hi tsdavis05, You should block Flash. It's probably causing a conflict with the media stream. Also, try clearing your Cookies & Site Data for that site and Refresh the page.
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Question owner

Thank You, tried blocking Flash and only got this the Spectrum Logo with a spinning circle. Also clear the Cookies and Site Data/ Cache with no luck either. Was playing fine until this last update from Firefox 68.0.2 to Firefox 69.0. So something in this update whether it is part of the security they updated or the "Always Activate" option for Flash plugin content has that been removed. I don't know and not even the Spectrum service tech can get it to work with no way of contacting any kind of Mozzila Firefox support I might just have to switch Browsers.

Thank You, tried blocking Flash and only got this the Spectrum Logo with a spinning circle. Also clear the Cookies and Site Data/ Cache with no luck either. Was playing fine until this last update from Firefox 68.0.2 to Firefox 69.0. So something in this update whether it is part of the security they updated or the "Always Activate" option for Flash plugin content has that been removed. I don't know and not even the Spectrum service tech can get it to work with no way of contacting any kind of Mozzila Firefox support I might just have to switch Browsers.
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My_Cheese_Is_Slippin'
  • Top 10 Contributor
84 solutions 871 answers

Helpful Reply

If the media is encrypted and requires a CDM it could be a WidevineDRM issue. There have been many problems reported in the past few weeks regarding Google's WidevineDRM and sites like Prime Video and Netflix. This is not a Firefox specific problem. MS Edge uses PlayReady CDM. I can only suggest using Edge until the Widevine issue is resolved.

If the media is encrypted and requires a CDM it could be a WidevineDRM issue. There have been many problems reported in the past few weeks regarding Google's WidevineDRM and sites like Prime Video and Netflix. This is not a Firefox specific problem. MS Edge uses PlayReady CDM. I can only suggest using Edge until the Widevine issue is resolved.
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Question owner

Ok Thank You very much for the response, I'll bear with Edge until then.

Ok Thank You very much for the response, I'll bear with Edge until then.
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My_Cheese_Is_Slippin'
  • Top 10 Contributor
84 solutions 871 answers

Helpful Reply

Check back with Firefox occasionally. I heard that an update for Widevine just released but, it hasn't come through for Firefox, yet.

Browse Safe!

Check back with Firefox occasionally. I heard that an update for Widevine just released but, it hasn't come through for Firefox, yet. Browse Safe!
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Sue Spears 0 solutions 2 answers

I still have this problem for the first time on my Mac since I last updated Firefox to version 7.0.1 on 11/1/19. Help! I want to watch MSNBC on Firefox, not Safari which currently works.

I still have this problem for the first time on my Mac since I last updated Firefox to version 7.0.1 on 11/1/19. Help! I want to watch MSNBC on Firefox, not Safari which currently works.
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Sue Spears 0 solutions 2 answers

Watching Spectrum TV in Firefox 70.0.1 is no longer a problem for me.

Watching Spectrum TV in Firefox 70.0.1 is no longer a problem for me.
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