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After the update, 2 separate versions of firefox appeared.

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what i can to do?

what i can to do?

Chosen solution

Hi Sergey, do you have two different Firefox shortcuts? Perhaps they are installed in different folders. Could you check:

right-click the shortcut > Properties

Windows should show the Shortcut tab and select the contents of the Target field.

If you copy/paste that field somewhere you can read it better, you should be able to tell what folders the programs are installed in. For example:

  • "C:\Program Files\Mozilla Firefox\firefox.exe"
  • "C:\Program Files (x86)\Mozilla Firefox\firefox.exe"
  • somewhere else

Also, in most cases, there isn't any extra text after the firefox.exe part. Do you notice anything unusual there?

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Chosen Solution

Hi Sergey, do you have two different Firefox shortcuts? Perhaps they are installed in different folders. Could you check:

right-click the shortcut > Properties

Windows should show the Shortcut tab and select the contents of the Target field.

If you copy/paste that field somewhere you can read it better, you should be able to tell what folders the programs are installed in. For example:

  • "C:\Program Files\Mozilla Firefox\firefox.exe"
  • "C:\Program Files (x86)\Mozilla Firefox\firefox.exe"
  • somewhere else

Also, in most cases, there isn't any extra text after the firefox.exe part. Do you notice anything unusual there?