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I was prompted to upgrade FF 68.0.2 so I did. After FF 69 was installed, my bookmarks and preferences were missing.

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After upgrading FF 68.0.2 to FF 69.0, my bookmarks and preferences were missing. I was very upset because I had many bookmarks which would be very hard to recreate. After taking several deep breaths and intensive research on the internet, I discovered FF 68.0.2 was still installed, so I ran firefox from that sub-directory and all my bookmarks reappeared. So I exported those bookmarks than I successfully imported it into FF 69.0. My question is why did that happen? Do I have to export my bookmarks every time I upgrade? Thank you for any insights you can provide.

After upgrading FF 68.0.2 to FF 69.0, my bookmarks and preferences were missing. I was very upset because I had many bookmarks which would be very hard to recreate. After taking several deep breaths and intensive research on the internet, I discovered FF 68.0.2 was still installed, so I ran firefox from that sub-directory and all my bookmarks reappeared. So I exported those bookmarks than I successfully imported it into FF 69.0. My question is why did that happen? Do I have to export my bookmarks every time I upgrade? Thank you for any insights you can provide.
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Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:69.0) Gecko/20100101 Firefox/69.0

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TyDraniu
  • Top 25 Contributor
316 solutions 1785 answers

If you have two versions of Firefox installed, they have two separate profiles. See Dedicated profiles per Firefox installation. In that case you have to enter about:profiles in the url bar and set your old profile as Default in chosen installation of Firefox.

If you have two versions of Firefox installed, they have two separate profiles. See [[Dedicated profiles per Firefox installation]]. In that case you have to enter ''about:profiles'' in the url bar and set your old profile as Default in chosen installation of Firefox.
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jscher2000
  • Top 10 Contributor
8705 solutions 71138 answers

Hi john.p.lim, normally a Firefox upgrade through the built-in updater would replace Firefox programs in the same folder. Did that malfunction, or did you use the downloadable installer? Usually the downloadable installer will detect your existing installation and perform an in-place upgrade.

But occasionally that may go wrong. The most obvious reason would be that the builds are not identical, for example, one is regular release and one is beta, or one is 32-bit and one is 64-bit, or perhaps the language is different. Can you detect any difference between your Firefox 68 and Firefox 69 installations? Not sure if just looking at the Windows Add/Remove Programs or Uninstall a Program control panel will provide full details on that, but it would be one place to look if you don't want to start each Firefox.

Hi john.p.lim, normally a Firefox upgrade through the built-in updater would replace Firefox programs in the same folder. Did that malfunction, or did you use the downloadable installer? Usually the downloadable installer will detect your existing installation and perform an in-place upgrade. But occasionally that may go wrong. The most obvious reason would be that the builds are not identical, for example, one is regular release and one is beta, or one is 32-bit and one is 64-bit, or perhaps the language is different. Can you detect any difference between your Firefox 68 and Firefox 69 installations? Not sure if just looking at the Windows Add/Remove Programs or Uninstall a Program control panel will provide full details on that, but it would be one place to look if you don't want to start each Firefox.
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Question owner

jscher2000 said

Hi john.p.lim, normally a Firefox upgrade through the built-in updater would replace Firefox programs in the same folder. Did that malfunction, or did you use the downloadable installer? Usually the downloadable installer will detect your existing installation and perform an in-place upgrade. But occasionally that may go wrong. The most obvious reason would be that the builds are not identical, for example, one is regular release and one is beta, or one is 32-bit and one is 64-bit, or perhaps the language is different. Can you detect any difference between your Firefox 68 and Firefox 69 installations? Not sure if just looking at the Windows Add/Remove Programs or Uninstall a Program control panel will provide full details on that, but it would be one place to look if you don't want to start each Firefox.

Hi jscher2000, I initiated upgrade after I clicked on 'about Firefox' from the menu. The display showed I had 68.0.2 and I needed to upgrade. When I clicked on the install button, a Firefox installer file appeared on my hard drive. I clicked on the installer as I usually do. It installed 69.0 in the program files (x86) subdirectory but 68.0.2 was in the program files subdirectory. Both firefoxs are listed as 64 bit quantum. I believe (X86) indicates it is a 32 bit file. That's all I know.

''jscher2000 [[#answer-1250421|said]]'' <blockquote> Hi john.p.lim, normally a Firefox upgrade through the built-in updater would replace Firefox programs in the same folder. Did that malfunction, or did you use the downloadable installer? Usually the downloadable installer will detect your existing installation and perform an in-place upgrade. But occasionally that may go wrong. The most obvious reason would be that the builds are not identical, for example, one is regular release and one is beta, or one is 32-bit and one is 64-bit, or perhaps the language is different. Can you detect any difference between your Firefox 68 and Firefox 69 installations? Not sure if just looking at the Windows Add/Remove Programs or Uninstall a Program control panel will provide full details on that, but it would be one place to look if you don't want to start each Firefox. </blockquote> Hi jscher2000, I initiated upgrade after I clicked on 'about Firefox' from the menu. The display showed I had 68.0.2 and I needed to upgrade. When I clicked on the install button, a Firefox installer file appeared on my hard drive. I clicked on the installer as I usually do. It installed 69.0 in the program files (x86) subdirectory but 68.0.2 was in the program files subdirectory. Both firefoxs are listed as 64 bit quantum. I believe (X86) indicates it is a 32 bit file. That's all I know.
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jscher2000
  • Top 10 Contributor
8705 solutions 71138 answers

Thank you for the information. It's strange because using the the button in About Firefox usually retrieves a patch file and runs it automatically. You shouldn't get an installer to run yourself. Perhaps there was a problem with running the normal updater. But why it then used the (x86) folder is very difficult to understand. Possibly there was an even older version in there for some reason and it upgraded the wrong one?

Thank you for the information. It's strange because using the the button in About Firefox usually retrieves a patch file and runs it automatically. You shouldn't get an installer to run yourself. Perhaps there was a problem with running the normal updater. But why it then used the (x86) folder is very difficult to understand. Possibly there was an even older version in there for some reason and it upgraded the wrong one?
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