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Hello. When I open Firefox (latest update just loaded) it brings up in the search area "go-tosearchitnow.global.ssl.fastly.net. States 'nothing here' on screen

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I opened Firefox this evening, and could not conduct any searches, and the search area jut read: go-tosearchitnow.global.ssl.fastly.net, and the page at the very top left showed "nothing here". It will not allow me to search. I just uploaded the latest version of Firefox, but still nothing happens regarding searches, and the same site and message still appeara

I opened Firefox this evening, and could not conduct any searches, and the search area jut read: go-tosearchitnow.global.ssl.fastly.net, and the page at the very top left showed "nothing here". It will not allow me to search. I just uploaded the latest version of Firefox, but still nothing happens regarding searches, and the same site and message still appeara

Chosen solution

Hi sccaseven, you didn't share your add-ons list with us, so might I also suggest:

One possible culprit would be an extension. A scan with Malwarebytes (https://www.malwarebytes.com/mac/) might pick up a rogue extension, or maybe not.

You can view, disable, and often remove unwanted or unknown extensions on the Add-ons page. Either:

  • Command+Shift+a (Windows: Ctrl+Shift+a)
  • "3-bar" menu button (or Tools menu) > Add-ons
  • type or paste about:addons in the address bar and press Enter/Return

In the left column of the Add-ons page, click Extensions.

Then cast a critical eye over the list on the right side. Any extensions Firefox installs for built-in features are hidden from this page, so everything listed here is your choice (and your responsibility) to manage. Anything suspicious or that you just do not remember installing or why? If in doubt, disable (or remove).

Any improvement?

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Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.11; rv:69.0) Gecko/20100101 Firefox/69.0

More Information

JohannHan
  • Top 25 Contributor
6 solutions 115 answers

Start with running your anti-virus software.

Start with running your anti-virus software.
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jscher2000
  • Top 10 Contributor
8695 solutions 71066 answers

Chosen Solution

Hi sccaseven, you didn't share your add-ons list with us, so might I also suggest:

One possible culprit would be an extension. A scan with Malwarebytes (https://www.malwarebytes.com/mac/) might pick up a rogue extension, or maybe not.

You can view, disable, and often remove unwanted or unknown extensions on the Add-ons page. Either:

  • Command+Shift+a (Windows: Ctrl+Shift+a)
  • "3-bar" menu button (or Tools menu) > Add-ons
  • type or paste about:addons in the address bar and press Enter/Return

In the left column of the Add-ons page, click Extensions.

Then cast a critical eye over the list on the right side. Any extensions Firefox installs for built-in features are hidden from this page, so everything listed here is your choice (and your responsibility) to manage. Anything suspicious or that you just do not remember installing or why? If in doubt, disable (or remove).

Any improvement?

Hi sccaseven, you didn't share your add-ons list with us, so might I also suggest: One possible culprit would be an extension. A scan with Malwarebytes ([https://www.malwarebytes.com/mac/]) might pick up a rogue extension, or maybe not. You can view, disable, and often remove unwanted or unknown extensions on the Add-ons page. Either: * Command+Shift+a (Windows: Ctrl+Shift+a) * "3-bar" menu button (or Tools menu) > Add-ons * type or paste '''about:addons''' in the address bar and press Enter/Return In the left column of the Add-ons page, click Extensions. Then cast a critical eye over the list on the right side. Any extensions Firefox installs for built-in features are hidden from this page, so everything listed here is your choice (and your responsibility) to manage. Anything suspicious or that you just do not remember installing or why? If in doubt, disable (or remove). Any improvement?
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