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Yahoo Mail InBox list of E-Mails keep shifting left to right constantly

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When I use my Yahoo Mail, the list of messages in my In Box keep moving back and forth across my monitor. This is very unnerving. It does not happen in Yahoo Mail in Microsoft Edge.

When I use my Yahoo Mail, the list of messages in my In Box keep moving back and forth across my monitor. This is very unnerving. It does not happen in Yahoo Mail in Microsoft Edge.
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  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:68.0) Gecko/20100101 Firefox/68.0

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jscher2000
  • Top 10 Contributor
8775 solutions 71737 answers

jmarunc said

When I use my Yahoo Mail, the list of messages in my In Box keep moving back and forth across my monitor. This is very unnerving. It does not happen in Yahoo Mail in Microsoft Edge.

Hi jmarunc, this is hard to picture. Do you recall when this problem started? Were there any updates around that time -- Firefox updates, add-on updates, or Windows updates?

If a site is generally known to work in Firefox, these are standard suggestions to try when it stops working normally:

Double-check content blockers: Firefox's Content Blocking feature and extensions that counter ads and tracking may break websites that embed third party content (meaning, from a secondary server).

(A) Do you see a shield icon toward the left end of the address bar, near the lock icon? More info on managing the Tracking Protection feature in this article: Content blocking.

(B) Extensions such as Adblock Plus, Blur, Disconnect, Ghostery, NoScript, Privacy Badger, uBlock Origin or uMatrix should provide toolbar buttons to manage blocked content in a page. There may or may not be a number on the icon indicating the number of blocked items; you may need to click the button to see what's going on and test whether you need to make an exception for this site.

Cache and Cookies: When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Clear Firefox's Cache

See: How to clear the Firefox cache

If you have a large hard drive, this might take a few minutes.

(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:

  • right-click (on Mac Ctrl+click) a blank area of the page and choose View Page Info > Security > "Clear Cookies and Site Data"
  • (menu bar) Tools > Page Info > Security > "Clear Cookies and Site Data"
  • click the padlock or "i" icon in the address bar, then the ">" button, then More Information, and finally the "Clear Cookies and Site Data" button

In the dialog that opens, you will see one or more matches to the current address so you can remove the site's cookies individually without affecting other sites.

Then try reloading the page. Does that help?

Testing in Firefox's Safe Mode: In its Safe Mode, Firefox temporarily deactivates extensions, hardware acceleration, and some other advanced features to help you assess whether these are causing the problem.

If Firefox is not running: Hold down the Shift key when starting Firefox. (On Mac, hold down the option/alt key instead of the Shift key.)

If Firefox is running: You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" Help > Restart with Add-ons Disabled
  • (menu bar) Help menu > Restart with Add-ons Disabled

and OK the restart.

Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

Any improvement?

''jmarunc [[#question-1267955|said]]'' <blockquote> When I use my Yahoo Mail, the list of messages in my In Box keep moving back and forth across my monitor. This is very unnerving. It does not happen in Yahoo Mail in Microsoft Edge. </blockquote> Hi jmarunc, this is hard to picture. Do you recall when this problem started? Were there any updates around that time -- Firefox updates, add-on updates, or Windows updates? If a site is generally known to work in Firefox, these are standard suggestions to try when it stops working normally: '''Double-check content blockers:''' Firefox's Content Blocking feature and extensions that counter ads and tracking may break websites that embed third party content (meaning, from a secondary server). (A) Do you see a shield icon toward the left end of the address bar, near the lock icon? More info on managing the Tracking Protection feature in this article: [[Content Blocking]]. (B) Extensions such as Adblock Plus, Blur, Disconnect, Ghostery, NoScript, Privacy Badger, uBlock Origin or uMatrix should provide toolbar buttons to manage blocked content in a page. There may or may not be a number on the icon indicating the number of blocked items; you may need to click the button to see what's going on and test whether you need to make an exception for this site. '''Cache and Cookies:''' When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site. (1) Clear Firefox's Cache See: [[How to clear the Firefox cache]] If you have a large hard drive, this might take a few minutes. (2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either: * right-click (on Mac Ctrl+click) a blank area of the page and choose View Page Info > Security > "Clear Cookies and Site Data" * (menu bar) Tools > Page Info > Security > "Clear Cookies and Site Data" * click the padlock or "i" icon in the address bar, then the ">" button, then More Information, and finally the "Clear Cookies and Site Data" button In the dialog that opens, you will see one or more matches to the current address so you can remove the site's cookies individually without affecting other sites. Then try reloading the page. Does that help? '''Testing in Firefox's Safe Mode:''' In its Safe Mode, Firefox temporarily deactivates extensions, hardware acceleration, and some other advanced features to help you assess whether these are causing the problem. ''If Firefox is not running:'' Hold down the Shift key when starting Firefox. (On Mac, hold down the option/alt key instead of the Shift key.) ''If Firefox is running:'' You can restart Firefox in Safe Mode using either: * "3-bar" menu button > "?" Help > Restart with Add-ons Disabled * (menu bar) Help menu > Restart with Add-ons Disabled and OK the restart. ''Both scenarios:'' A small dialog should appear. Click "Start in Safe Mode" (''not'' Refresh). Any improvement?
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Question owner

Tried all of these things and list of In Box items in Yahoo Mail still keeps shifting from side to side for about half of the In Box page.

Tried all of these things and list of In Box items in Yahoo Mail still keeps shifting from side to side for about half of the In Box page.
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jscher2000
  • Top 10 Contributor
8775 solutions 71737 answers

Is something else switching position? My Inbox has this:

  • left column lists folders
  • center column lists messages
  • right column shows ads (or placeholders for blocked ads)

Are there fluctuations in the other columns that cause the shape/position of the message list to change?

Is something else switching position? My Inbox has this: * left column lists folders * center column lists messages * right column shows ads (or placeholders for blocked ads) Are there fluctuations in the other columns that cause the shape/position of the message list to change?
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Question owner

The only thing that is shifting is the Messages which are in my center column. I have folder on the left and Notepad, Calendar, and Contacts on the right.

The only thing that is shifting is the Messages which are in my center column. I have folder on the left and Notepad, Calendar, and Contacts on the right.
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jscher2000
  • Top 10 Contributor
8775 solutions 71737 answers

I guess I don't understand how/where they are shifting if they are staying in their column and none of the columns are disappearing or changing places.

I guess I don't understand how/where they are shifting if they are staying in their column and none of the columns are disappearing or changing places.
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Question owner

The middle column column (Just the topic/title of the E-Mail just keeps moving back and forth and does not leave the middle column. So the shift is fairly small but annoying. Also, this does not happen when I use Google Mail in Firefox.

The middle column column (Just the topic/title of the E-Mail just keeps moving back and forth and does not leave the middle column. So the shift is fairly small but annoying. Also, this does not happen when I use Google Mail in Firefox.
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WestEnd 60 solutions 5387 answers

AFAIK the descriptions your describing sounds like a scrolling function issue. Are you sure if on laptop nothing is moving the touchpad scroll functions or mouse or keyboard is faulty causing the movements. From what I am reading this is what is looks like since there doesn't sound to be a malware or virus infection causing this.

AFAIK the descriptions your describing sounds like a scrolling function issue. Are you sure if on laptop nothing is moving the touchpad scroll functions or mouse or keyboard is faulty causing the movements. From what I am reading this is what is looks like since there doesn't sound to be a malware or virus infection causing this.
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Question owner

This is happening on a desktop computer and it doesn’t happen when I use another browser like Edge. Only Firefox.

This is happening on a desktop computer and it doesn’t happen when I use another browser like Edge. Only Firefox.
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jscher2000
  • Top 10 Contributor
8775 solutions 71737 answers

Helpful Reply

jmarunc said

The middle column column (Just the topic/title of the E-Mail just keeps moving back and forth and does not leave the middle column.

Hmm, somewhere I have seen text that is too wide slide from side to side to show the full text. However, I haven't seen it in Yahoo mail (yet).

I looked at mailbox settings and could not find one for this. Are you using the standard HTML layout?

''jmarunc [[#answer-1249091|said]]'' <blockquote> The middle column column (Just the topic/title of the E-Mail just keeps moving back and forth and does not leave the middle column. </blockquote> Hmm, somewhere I have seen text that is too wide slide from side to side to show the full text. However, I haven't seen it in Yahoo mail (yet). I looked at mailbox settings and could not find one for this. Are you using the standard HTML layout?
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Question owner

Yes. I have changed nothing. By the way, I tried Yahoo Mail in Google Chrome and there was no problem. Also, the problem exists in Firefox in all Yahoo Mail folders, not just my In Box.

Yes. I have changed nothing. By the way, I tried Yahoo Mail in Google Chrome and there was no problem. Also, the problem exists in Firefox in all Yahoo Mail folders, not just my In Box.
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