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Why won't firefox download on my ipad?

Posted

5th gen ipad, ios version 12.4, wifi working fine, plenty of space on new iPad. I touch GET on Firefox in the app store. It spins for about 2 minutes then quits. Never even get a download circle, just spinning. Tried four times. Please help.

5th gen ipad, ios version 12.4, wifi working fine, plenty of space on new iPad. I touch GET on Firefox in the app store. It spins for about 2 minutes then quits. Never even get a download circle, just spinning. Tried four times. Please help.

Chosen solution

This issue is related to Apple's AppStore. Are you logged into your iCloud account in the AppStore? Also, try restarting your iPad, than redownload Firefox for iOS.

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Additional System Details

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.12; rv:66.0) Gecko/20100101 Firefox/66.0

More Information

howdytom
  • Top 25 Contributor
13 solutions 126 answers

Chosen Solution

This issue is related to Apple's AppStore. Are you logged into your iCloud account in the AppStore? Also, try restarting your iPad, than redownload Firefox for iOS.

This issue is related to Apple's AppStore. Are you logged into your iCloud account in the AppStore? Also, try restarting your iPad, than redownload Firefox for iOS.
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Question owner

Thank you. I thought I had posted my own answer here. I rebooted and it worked just fine.

Thank you. I thought I had posted my own answer here. I rebooted and it worked just fine.
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Question owner

find where to mark the question as solved!

find where to mark the question as solved!
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howdytom
  • Top 25 Contributor
13 solutions 126 answers

Excellent. I'm glad it worked out :-)

Excellent. I'm glad it worked out :-)
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