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Recovery Keys

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Using Translator

 I can't check the recovery code and secondary certification

I need you to tell me how to fix this.

mail - asd561298@gmail.com

Using Translator I can't check the recovery code and secondary certification I need you to tell me how to fix this. mail - asd561298@gmail.com
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  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:68.0) Gecko/20100101 Firefox/68.0

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cor-el
  • Top 10 Contributor
  • Moderator
17409 solutions 157268 answers
See: *https://support.mozilla.org/en-US/kb/reset-your-firefox-account-password-recovery-keys
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Question owner

Using Translator

I know how. but

I couldn't save it.

I can't log in because I don't have a recovery code.

I'm logging in with a different account now.

Using Translator I know how. but I couldn't save it. I can't log in because I don't have a recovery code. I'm logging in with a different account now.

Modified by asd561298

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cor-el
  • Top 10 Contributor
  • Moderator
17409 solutions 157268 answers

When 2FA is enabled then you still need the 6 digit 2FA code or use a recovery code. The recovery key is meant to be used instead of the password.

If you lost both the recovery key and possible recovery codes and you can't access the setting page via another connected device then your only option is to create a new Firefox Account using a different email address.

When 2FA is enabled then you still need the 6 digit 2FA code or use a recovery code. The recovery key is meant to be used instead of the password. If you lost both the recovery key and possible recovery codes and you can't access the setting page via another connected device then your only option is to create a new Firefox Account using a different email address. *https://support.mozilla.org/en-US/kb/what-if-im-locked-out-two-step-authentication
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