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I can no longer open Thunderbird. Tried re-installing fresh app. tried stating in safe mode. T-bird keeps crashing on start up either way

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I can no longer open Thunderbird and use it. Tried re-installing a fresh app... tried stating in safe mode. Program keeps crashing on start up either way. Thunderbird freezes and I can't access any part of it (same in safe mode on launching) Please advise what I can do

I can no longer open Thunderbird and use it. Tried re-installing a fresh app... tried stating in safe mode. Program keeps crashing on start up either way. Thunderbird freezes and I can't access any part of it (same in safe mode on launching) Please advise what I can do
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  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.14; rv:68.0) Gecko/20100101 Firefox/68.0

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Toad-Hall
  • Top 10 Contributor
1740 solutions 11651 answers

If you start your computer in 'Safe Mode with Networking' mode and then start Thunderbird what happens?

If you start your computer in 'Safe Mode with Networking' mode and then start Thunderbird what happens?
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Toad-Hall
  • Top 10 Contributor
1740 solutions 11651 answers

Are you using : MACOSX Mojave 10.14.5

What version of Thunderbird are you using? Did this occur after a Thunderbird upgrade? Did you get a download from this link: https://www.thunderbird.net/en-US/thunderbird/all/

What Anti-Virus are you using?

Does this occur after waking computer from sleep / hibernation mode or on computer start up ?

Are you using : MACOSX Mojave 10.14.5 What version of Thunderbird are you using? Did this occur after a Thunderbird upgrade? Did you get a download from this link: https://www.thunderbird.net/en-US/thunderbird/all/ What Anti-Virus are you using? Does this occur after waking computer from sleep / hibernation mode or on computer start up ?
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Question owner

I'm using an iMac and don't have 'safe mode' native on the OS, I tried starting Thunderbird in it's own Safe Mode and simply freezes on opening.

I have re-installed it from https://www.thunderbird.net/en-US/ and .. same result.

I don't currently use an Anti-virus atm. This freezing up issue occurs at all times when the computer is running (in use) or after waking from sleep anytime I try to open Thunderbird.

I'm using an iMac and don't have 'safe mode' native on the OS, I tried starting Thunderbird in it's own Safe Mode and simply freezes on opening. I have re-installed it from https://www.thunderbird.net/en-US/ and .. same result. I don't currently use an Anti-virus atm. This freezing up issue occurs at all times when the computer is running (in use) or after waking from sleep anytime I try to open Thunderbird.
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Question owner

Hey there everyone, thanks for the help! Strangely, after 2 days of messing around with settings and re-sintalls and messing about again .. suddenly Thunderbird is working!

I have no idea what caused the issue and no idea what resolved it , but I do thank you for your help.

Hey there everyone, thanks for the help! Strangely, after 2 days of messing around with settings and re-sintalls and messing about again .. suddenly Thunderbird is working! I have no idea what caused the issue and no idea what resolved it , but I do thank you for your help.
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