Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Bookmarks toolbar out of control

  • 8 replies
  • 3 have this problem
  • 1 view
  • Last reply by cor-el

more options

Since a Firefox update a week or so ago, both my Window 10 laptop and window 7 desktop, who have synch'd bookmarks, show a multiplicity of repetitive entries that I did not bookmark, some are only websites that I visited but did not bookmark, others are sites that I bookmarked once, but are now repeated many times in the toolbar. How do I clear this and avoid the problem? Is it a setting issue? I made a printscreen, but cannot upload it as an image. Please send me an answer at adesouches@sbcglobal.net

Since a Firefox update a week or so ago, both my Window 10 laptop and window 7 desktop, who have synch'd bookmarks, show a multiplicity of repetitive entries that I did not bookmark, some are only websites that I visited but did not bookmark, others are sites that I bookmarked once, but are now repeated many times in the toolbar. How do I clear this and avoid the problem? Is it a setting issue? I made a printscreen, but cannot upload it as an image. Please send me an answer at adesouches@sbcglobal.net

All Replies (8)

more options

If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

You can check for problems with the places.sqlite and favicons.sqlite files in the Firefox profile folder.

  • use "Verify Integrity" button on the "Help -> Troubleshooting Information" (about:support) page

In case errors are reported with "Verify Integrity" close and restart Firefox and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created

See also:

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

more options

How do you disconnect Sync?

more options

You can disconnect sync via "Options/Preferences -> Sync".

more options

This is getting more complicated than my ability to handle! When I tried to rename one favicon.splite file the system went unstable, putting most of them as an acrobat document, and won't let me remove or rename them. Do you have a live tech support who can look into my computer? It's beyond my skill!

more options

adesouches said

This is getting more complicated than my ability to handle! When I tried to rename one favicon.splite file the system went unstable, putting most of them as an acrobat document, and won't let me remove or rename them. Do you have a live tech support who can look into my computer? It's beyond my skill!

You have to spell the file name correctly. Not a p - it should be a q.


No, there is no "live tech support" here.

more options

The typo was only in my message. When I selected one of the favicon files and tried to rename it, the system went unstable and made several of the files into an acrobat document.

more options

Was Firefox closed when you tried to rename the favicons.sqlite file?

What security software do you have?

If files get corrupted and you also can't rename the file then it is possible that other software in keeping a handle on this file.

Modified by cor-el

more options

Try to reboot the computer.