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Old Firefox Data folder on my desktop after crash

  • 11 replies
  • 2 have this problem
  • 52 views
  • Last reply by FredMcD

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It was not even a fall but simply opened without add-ons ,Permission setting and skins +oldfirefoxdata folder on my desktop. Completely changed the language and other minor settings Why?

All Replies (11)

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Sometimes when there is a problem, Firefox will save the current profile to the desktop and create a new profile.


In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

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FredMcD said

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.
aboutcrashesFx57
For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

I have only 4 bp-112319c0-5e88-47bc-8401-2c1bd0190728 7/28/2019 10:45 PM bp-d4aad894-7737-4474-85af-d948e0190725 7/26/2019 12:22 AM bp-b1946633-1f15-4fb9-bfd8-50c9c0190509 5/9/2019 11:38 AM bp-cc369429-9817-4da7-aa9f-edefa0190505 5/5/2019 12:10 PM

Modified by cor-el

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i remember after i try to open it its say cant open firefox or open in in save mode or something like that

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what to do with the fact that Firefox uses too many CPU resources On gmail web?

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FredMcD said

Using your mouse, mark the most recent 7 - 10
Submitted crash reports, and copy them.

Avatar said

i have only 4

Those reports are too old to be useful.

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Avatar said

Firefox uses too many CPU resources

https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram Firefox uses too much memory (RAM) - How to fix This article describes how to make Firefox use less memory to make it run faster and prevent crashes.

https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

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Avatar said

i remember after i try to open it its say cant open firefox or open in in save mode or something like that

What are the exact error message(s) ?


https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes). If the problem goes away, that tells us one thing. If it does not, that tells us something else.

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FredMcD said

Avatar said
Firefox uses too many CPU resources

https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram Firefox uses too much memory (RAM) - How to fix This article describes how to make Firefox use less memory to make it run faster and prevent crashes.

https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

no ram, cpu the processor takes off when i open a page with mail) like a youtube video in 4k))


FredMcD said

Avatar said
i remember after i try to open it its say cant open firefox or open in in save mode or something like that

What are the exact error message(s) ?

yes I know what it is and I'm sorry I don’t remember exactly what was written I remember that I opened it several times until I was tired of it and I just set it up again, the bookmarks remained(just hidded), and everything else I quickly set up except adons I remember exactly giving a message about safe mode

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I am not able to remove the old firefox folder after installing an antivirus tool on my PC. After entering into the facebook page I get helpful workouts to get rid of it.

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You don't need to remove the old firefox. In fact, it's a good idea to have a backup.

Back up and restore information in Firefox profiles.{web link} I use an add-on that makes backups of my user profile, Just In Case. Unfortunately, it is not compatible with the current Firefox.

Every now and then, open the profile folder and create a copy of the current profile as is to another location on your hard drive. This way you will have a backup.

If you do this each day, you will not lose much data. This should be done with Firefox Closed.

Note: In case you need to restore from these backups, you may need to overwrite old or corrupted files.