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Cannot make new Bookmarks or Bookmark folders

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  • 1 has this problem
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  • Last reply by cor-el

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When I try to add a bookmark or a bookmark folder I see a dialogue box with no place for a bookmark or folder name, with the only option being "Cancel." "Add" is greyed out. I tried refreshing Firefox with no luck. The person posting this question is NOT particularly tech savvy; please keep that in mind when explaining solutions.

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If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

You can check for problems with the places.sqlite and favicons.sqlite files in the Firefox profile folder.

  • use "Verify Integrity" button on the "Help -> Troubleshooting Information" (about:support) page

In case errors are reported with "Verify Integrity" close and restart Firefox and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created

See also:

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.