Why does Firefox create a new profile, losing all my settings and bookmarks everytime I restart my mac?
I keep getting this message: "Important news. This installation of Firefox has a new profile..." Can anyone help me with this? Thanks!
Additional System Details
- Shockwave Flash 24.0 r0
- User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.14; rv:68.0) Gecko/20100101 Firefox/68.0
hi, this is only supposed to happen if the installation directory is changing. have you installed firefox like explained in How to download and install Firefox on Mac?
Thanks for the advice.
I removed my previous installation of Firefox and followed the instructions "How to download and install Firefox on Mac" you sent me exactly.
When I restarted my computer I got the same message again. I have attached a screenshot of the message.
Any idea what I can do now?
I don't know why it didn't work before , but now each time I restart I am getting just the one profile with all my settings.
Thanks so much for your help!!
great, thanks for reporting back :))