On Aug 5th an install screen appeared on Firefox for Flash Player. Now I am lost
On August 5th a screen popup saying it wanted to download Flash Player. I wasn't sure it was real. I read the directions then finally decided it was OK. By then I had forgotten how to proceed and and the screen on "how to" had disappeared. I couldn't figure it out. File is: flashplayer32_ka_install.exe Would I delete this file and you send me another one or if I click it would the instructions show up. Thanks, Judy
Additional System Details
No idea. I looked for flash player in the program file and didn't see it
- User Agent: Mozilla/5.0 (Windows NT 10.0; rv:68.0) Gecko/20100101 Firefox/68.0
Delete that file. Then follow these directions;
Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).
Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.
Flash Player Version 184.108.40.206
https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>
https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration
Since 10 has a flash player inside it can I just delete that file in downloads and forget the whole thing? I don't view many videos and I still hate windows 10! I was perfectly content with XP. Yes I am 80 and not very computer literate.
One final question: "See if there are updates for graphics drivers." Is that necessary?? Thank you so much for your patience! Judy
If you get a pop-up message asking to update Firefox or plugins or scanning for malware then such a message is likely a scam and you should NEVER respond to such an alert to avoid getting infected with malware.
- only update Firefox via "Help -> About" or by downloading and installing Firefox from the Mozilla and never via a pop-up or link on a web page.
- plugins should only be updated via the plugin itself or by visiting the home page of the plugin.
"See if there are updates for graphics drivers." Is that necessary??
Only if there is still a problem