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screenshot problem

  • 3 replies
  • 1 has this problem
  • 52 views
  • Last reply by hnishman

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When using the screenshot function in Quantum 68.0.1 in Facebook, the saved image is incorrect. There is a banner in the middle of the image. I could not reproduce this problem on any other site.

Attached screenshots

Chosen solution

I always did this; Taking a Screenshot; Windows > Start > search box > Snip. Select Snipping Tool. Use a compressed image type like PNG or JPG to save the screenshot. Save the picture(s) to your desktop. Press the Reply button. Then press the Add images; Browse button.

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Unfortunately, as far as I'm aware, this has always been an issue on Facebook specifically. It's something to do with the way that the Facebook website is designed.

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Chosen Solution

I always did this; Taking a Screenshot; Windows > Start > search box > Snip. Select Snipping Tool. Use a compressed image type like PNG or JPG to save the screenshot. Save the picture(s) to your desktop. Press the Reply button. Then press the Add images; Browse button.

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I had it show up once. I reloaded the screen/page. I went back and took another screenshot as copy and it was fine. Then I downloaded a screenshot which was also fine without the banner.