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Can't open Thunderbird

Joe Goldblatt
Joe Goldblatt
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I attempted to move a profile to a new computer. I put the profile in the wrong folder (up 3 levels instead of 4) and now Thunderbird refuses to open. Now I do have 2 users on this machine. Under one (Admim) it works perfectly. Under user Joe, can't open. How do I fix this?

Joe

I attempted to move a profile to a new computer. I put the profile in the wrong folder (up 3 levels instead of 4) and now Thunderbird refuses to open. Now I do have 2 users on this machine. Under one (Admim) it works perfectly. Under user Joe, can't open. How do I fix this? Joe

Chosen solution

Hello there Joe Goldblatt.

http://kb.mozillazine.org/Moving_your_profile_folder

Greetings Firefox Volunteer.

Read this answer in context 👍 1

All Replies (4)

Matt
Matt
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  • Top 10 Contributor
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remove the incorrectly placed information and place it correctly.

Joe Goldblatt
Joe Goldblatt Question owner
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Tried that. Didn't help. I did solve my issue but it was by going back to very clean slate: formatted the disc.

День сумо
День сумо
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Hello there soldier Joe goldblatt.

Yes, what Matt said. Remove your profile from the wrong one.

Use your backup and install the right profile in the right folder.

log in with the same account passwords on the new or different computer machine.

Take care of a good one Antivirus on your machine.

regards Firefox Volunteer.

День сумо
День сумо
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Chosen Solution

Hello there Joe Goldblatt.

http://kb.mozillazine.org/Moving_your_profile_folder

Greetings Firefox Volunteer.