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Firefox 68.0.1 crashes on startup | Ubuntu 18.04

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Hello everyone, I've recently had to recover my home directory on a machine running Ubuntu 18.04 from a backup... Everything works fine BUT Firefox which keeps crashing right at startup. Nothing happens until the report window opens up.

What I've tried so far:

trying to run it from terminal, trying to run it from terminal in safe-mode, purging and reinstalling it via apt, purging it again and reinstalling via downloaded tar.bz2 from mozilla website

When running from terminal I get the following:

ExceptionHandler::GenerateDump cloned child 5853

ExceptionHandler::SendContinueSignalToChild sent continue signal to child

ExceptionHandler::WaitForContinueSignal waiting for continue signal...

Failed to open curl lib from binary, use libcurl.so instead

Report ID: bp-efb679bf-6ac0-4c24-9996-c0f3b0190803

I'd be glad for any help, thank you very much! Please let me know if you need more details. :)

Hello everyone, I've recently had to recover my home directory on a machine running Ubuntu 18.04 from a backup... Everything works fine BUT Firefox which keeps crashing right at startup. Nothing happens until the report window opens up. What I've tried so far: trying to run it from terminal, trying to run it from terminal in safe-mode, purging and reinstalling it via apt, purging it again and reinstalling via downloaded tar.bz2 from mozilla website When running from terminal I get the following: ExceptionHandler::GenerateDump cloned child 5853 ExceptionHandler::SendContinueSignalToChild sent continue signal to child ExceptionHandler::WaitForContinueSignal waiting for continue signal... Failed to open curl lib from binary, use libcurl.so instead Report ID: bp-efb679bf-6ac0-4c24-9996-c0f3b0190803 I'd be glad for any help, thank you very much! Please let me know if you need more details. :)

Modified by luke4

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Additional System Details

Installed Plug-ins

none, if I remember correctly (sorry, I know this is very vague)

Application

  • User Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Ubuntu Chromium/75.0.3770.142 Chrome/75.0.3770.142 Safari/537.36

More Information

JohannHan
  • Top 25 Contributor
3 solutions 76 answers

Never install software the way you did.

Always install software from the synaptic management.

Synaptic package manager

Never install software the way you did. Always install software from the synaptic management. [https://askubuntu.com/questions/131979/how-to-install-synaptic-package-manager Synaptic package manager]
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Question owner

JohannHan said

Never install software the way you did. Always install software from the synaptic management. Synaptic package manager

Thank you, but this didn't help. I installed it through synaptic but the outcome doesn't change.

''JohannHan [[#answer-1241984|said]]'' <blockquote> Never install software the way you did. Always install software from the synaptic management. [https://askubuntu.com/questions/131979/how-to-install-synaptic-package-manager Synaptic package manager] </blockquote> Thank you, but this didn't help. I installed it through synaptic but the outcome doesn't change.

Modified by luke4

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Question owner

I've now tried running it with debug-mode on after installing firefox-dbg. gdb gives me a segmentation fault in malloc at

/build/firefox-tGfEvD/firefox-68.0.1+build1/memory/build/malloc_decls.h

It says, it can't find the file/directory.

I'd really appreciate any help! Thank you.

I've now tried running it with debug-mode on after installing firefox-dbg. gdb gives me a segmentation fault in malloc at /build/firefox-tGfEvD/firefox-68.0.1+build1/memory/build/malloc_decls.h It says, it can't find the file/directory. I'd really appreciate any help! Thank you.
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