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thunderbird wont' send mail out of my host servers

  • 5 replies
  • 1 has this problem
  • 3 views
  • Last reply by Matt

garry
garry
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I'm using Justhost for my host service. I have all the settings correct for thunderbird to be imapped to the mail servers. I receive all mail perfectly. I can't send mail out of thunderbird but it does show up in the sent folder in thunderbird as well as the sent folder of the roundecube client I am using with the hist service. It just doesn't go anywhere. I got tech help from justhost and they say they can't fix it and I have to contact Mozilla for help. I have already deleted and recreated the accounts in Thunderbird. I haven't changed any passwords. Please let me know how to make the "mail must go through":)

I'm using Justhost for my host service. I have all the settings correct for thunderbird to be imapped to the mail servers. I receive all mail perfectly. I can't send mail out of thunderbird but it does show up in the sent folder in thunderbird as well as the sent folder of the roundecube client I am using with the hist service. It just doesn't go anywhere. I got tech help from justhost and they say they can't fix it and I have to contact Mozilla for help. I have already deleted and recreated the accounts in Thunderbird. I haven't changed any passwords. Please let me know how to make the "mail must go through":)

All Replies (5)

Matt
Matt
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  • Top 10 Contributor
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what error message are you getting? From what you say it is working just find except the mail is not being received where you send it.

garry
garry Question owner
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Hi Matt:

There are no error messages in Thunderbird or the Justhost email servers. The mail from a Thunderbird imapped reply does not go out of the Justhost servers although it does show up in the host server email client software in the SENT folder I currently use on Justhost called Roundcube.

I can reply with Gmail and compuserve and those servers work 100%.

Please let me know how to remedy this.

Sincerely; Garry J. Nichol (NTP)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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As a test, could you send me a test email to the following email address. This email address is only to be used as a test. I've written it phonetically so to avoid robots. The 'at' means a '@'. Put 'TBird' in the Subject. Email: mail at anje dot co dot uk

Giuseppe.bernicchia
Giuseppe.bernicchia
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Similar of my problem, thunderbird cannot send mail for one mail account ( arubqa Pec), is receiving properly ( the web mail version is running perfectly); Is runnin correctly for others account that I normally manage by thunderbird. My actual relaise is 60.9.0

See error message attached

Thanks

Giuseppe

giuseppe.bernicchia@tiscali.it

Matt
Matt
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I do not read Italian with any skill (a word here and there), but that error message is because the arubqa Pec server is blacklisted for spam. contact arubqa Pec for them to fix the issue. Quote the exact error message to them.