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How do I delete a duplicate e-mail account?

  • 2 replies
  • 2 have this problem
  • 137 views
  • Last reply by ksm1983

ksm1983
ksm1983
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I tried going "to Tools|Account Settings in the main menu." as suggested. I went to Account Settings but when I attempt to do anything beyond opening that window I get a message that says, "An account with this name already exists. Please enter a different account name."

I tried going "to Tools|Account Settings in the main menu." as suggested. I went to Account Settings but when I attempt to do anything beyond opening that window I get a message that says, "An account with this name already exists. Please enter a different account name."

Chosen solution

the cursor is blinking in the account name, change it (add a 1 on the end) apply the change.

Now you get no error message about duplicate accounts.

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All Replies (2)

Matt
Matt
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  • Top 10 Contributor
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Chosen Solution

the cursor is blinking in the account name, change it (add a 1 on the end) apply the change.

Now you get no error message about duplicate accounts.

ksm1983
ksm1983 Question owner
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Bless your heart, Matt. This was driving me crazy and it was such an easy fix. Thanks so much. Kelly