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I have installed Firefox on a new computer and signed into my firefox account. I have enabled show bookmarks tool bart but they do not appear.

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I have installed Firefox on a new computer and signed into my firefox account. I have enabled show bookmarks tool but they do not appear. On my old computer they are there as usual.

I have installed Firefox on a new computer and signed into my firefox account. I have enabled show bookmarks tool but they do not appear. On my old computer they are there as usual.

All Replies (8)

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Hi steve.alexander001, This article should help: Restore bookmarks from backup or move them to another computer

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Thank you but this doesn't fix that the bookmarks are not synching either

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It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.

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Thank you but I am not using it as backup I have two computers running FF and it is my understanding that if I add a bookmark to one it should synch to the other. This is not happening. One computer has all my bookmarks - but nothing is synching to the other, despite the fact both are logged in to FF

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You can open about:sync-log via the location bar to see if there is a recent log available. You can upload a recent log if the log is too big to put in a reply.


Can you create new bookmarks on the Bookmarks Toolbar yourself on the new computer?

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See if your Bookmark Backups are available to be restored.

Open Bookmarks Library with Ctrl+Shift+B Click on Import and Backup Hover your cursor over Restore There should be 15 backups available to restore.

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You can use a removable USB jump drive to transfer data.

  • bookmarks and history: places.sqlite
  • bookmark backups: compressed .jsonlz4 JSON backups in the bookmarkbackups folder
  • cookies.sqlite for the Cookies
  • formhistory.sqlite for saved autocomplete Form Data
  • logins.json (passwords) and key4.db (58+) or key3.db (57 and older) (decryption key) for Passwords saved in the Password Manager
    if you only have key3.db then make sure to remove an existing key4.db
  • cert9.db (58+) or cert8.db (57 and older) for (intermediate) certificates stored in the Certificate Manager
    if you only have cert8.db then make sure to remove an existing cert9.db
  • persdict.dat for words you added to the spelling checker dictionary
  • permissions.sqlite for Permissions and possibly content-prefs.sqlite for other website specific data (Site Preferences)
  • sessionstore.jsonlz4 for open tabs and pinned tabs (see also the sessionstore-backups folder)

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

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I need the bookmarks to update automaticlly like they should; not have to copy them over manually. When I create a bookmark on the new computer it appears on my other two, but not vice versa. If I cant fix it I will have to reluctantly go back to Chrome.