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Website says cookies are blocked—they aren't

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  • 1 has this problem
  • Last reply by cor-el

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My Credit Union's "Bill Pay" system no longer permits access in Firefox 68: get an error page claiming cookies are disabled. They aren't, and the CU's help desk is unable to suggest more than to ensure 'Cookies' is unchecked in 'Content Blocking', and to be running TLS greater than 1.0. (I believe TLS is a server-side issue, but… <shrug> WDIK) Unfortunately, the page is served up by some JavaScript so I can't try "allowing" it.

Chrome displays the page just fine.

Any suggestion will be appriciated.

Attached screenshots

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If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, Disconnect, Ghostery, Privacy Badger, uBlock Origin, DuckDuckGo Privacy Essentials) always make sure such extensions do not block content.

Firefox shows the shield icon at the left end of the location/address bar in case Content Blocking is blocking content.

  • click the shield icon for more details and possibly disable the protection

You can check the Web Console about what content is blocked