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Duplicate Sent folders

  • 3 replies
  • 1 has this problem
  • 5 views
  • Last reply by Mildred PC

Mildred PC
Mildred PC
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Thunderbird has created a duplicate "Sent" folder for one of my accounts (gmail) that I can't get rid of. It's driving me nuts. I've tried deleting the account and restoring it but the duplicate reappears (see image). Anyone help..

Thunderbird has created a duplicate "Sent" folder for one of my accounts (gmail) that I can't get rid of. It's driving me nuts. I've tried deleting the account and restoring it but the duplicate reappears (see image). Anyone help..
Attached screenshots

Chosen solution

Sorted - opened my Gmail account in a browser and deleted the Imap Sent folder. Deleted my Thunderbird Gmail account and then reinstalled it and now everything is fine.

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Mildred PC
Mildred PC Question owner
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Chosen Solution

Sorted - opened my Gmail account in a browser and deleted the Imap Sent folder. Deleted my Thunderbird Gmail account and then reinstalled it and now everything is fine.

sfhowes
sfhowes
  • Top 10 Contributor
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I don't know if it's relevant, but since gmail (and outlook.com) automatically copy sent messages to Sent, you should uncheck 'Place a copy in' in the Copies & Folders section in Account Settings to avoid duplicates in Sent.

Mildred PC
Mildred PC Question owner
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All sorted now thanks.