Recent answers to Firefox unstable since 62.0.3https://support.mozilla.org/en-US/questions/12642472019-09-03T21:03:00-07:00And now we're on to 69.0, and it still crashes pretty much instantly. Please find a way of fixing th2019-09-03T21:03:00-07:00ianbahttps://support.mozilla.org/en-US/questions/1264247#answer-1249046<p>And now we're on to 69.0, and it still crashes pretty much instantly. Please find a way of fixing this!
</p>Pretty much every aspect of the installation is absolutely standard. I've tried refreshing, but it d2019-07-09T20:05:29-07:00ianbahttps://support.mozilla.org/en-US/questions/1264247#answer-1236137<p>Pretty much every aspect of the installation is absolutely standard. I've tried refreshing, but it doesn't help. The only thing that does is going back to 62.0.3, which doesn't exhibit the problem. There must be a clue there...
</p>yes thanks. this kind of crash is very rare in general, so there is no boilerplate solution here.
ar2019-07-09T07:06:38-07:00philipphttps://support.mozilla.org/en-US/questions/1264247#answer-1235985<p>yes thanks. this kind of crash is very rare in general, so there is no boilerplate solution here.
are you using any unusual setup in regards to certificates and authentication (like using smartcards, storing personal certs to authenticate to some servers, etc...)?
</p><p>in any case you might want to try to <a href="/en-US/kb/refresh-firefox-reset-add-ons-and-settings" rel="nofollow">refresh firefox</a> and see if this can address the issue...
</p>Hi Philipp,
Is this what you're after?
bp-ce0c3cf0-be9b-4216-87e6-d57990190709
09/07/2019 21:53
bp-2019-07-09T06:56:58-07:00ianbahttps://support.mozilla.org/en-US/questions/1264247#answer-1235978<p>Hi Philipp,
</p><p>Is this what you're after?
</p><p>bp-ce0c3cf0-be9b-4216-87e6-d57990190709
09/07/2019 21:53
bp-8ce635f6-550c-4194-8e02-5c53e0190701
01/07/2019 13:41
bp-19d3ff49-8bc5-4712-9099-2b80f0190521
21/05/2019 22:30
bp-1ea8007f-a68d-41e5-bcbc-136fc0190428
28/04/2019 20:59
bp-4f1ce230-fde4-46e7-8b92-7ecd70190313
13/03/2019 15:29
bp-7ed635d1-8f43-480f-ae8c-12d010190213
13/02/2019 09:09
</p><p>As you can see I've tried lots of different versions but always end up reverting to the only one that works!
</p>hello, could you provide your latest few submitted crash reports? please enter about:crashes into th2019-07-09T06:49:23-07:00philipphttps://support.mozilla.org/en-US/questions/1264247#answer-1235975<p>hello, could you provide your latest few submitted crash reports? please enter <strong>about:crashes</strong> into the location bar, copy the latest few report ids from there starting with <strong>bp-</strong> &amp; paste them here into a forum reply.
this will give us a better understanding what may be triggering those crashes.
</p>