Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Amazon assistant won't download

  • 1 reply
  • 1 has this problem
  • 13 views
  • Last reply by WestEnd

more options

I have updated Firefox to v68 but I am still unable to download or install Amazon Assistant. I still get the error message saying 'the add-on could not be downloaded because of a connection failure'. What can I do about this?

All Replies (1)

more options

That could be a security blocking issue? Did you also check with Amazon FAQ on this download issue?