Why does Firefox keep defaulting to its own settings?
Every few days now, I open my browser to find a black screen and I have to reset all my own preferences again, untick 'highlights' and 'tips' re-tick restore previous session/top sites - everything. I've uninstalled firefox and reinstalled it, removed the user data files and cache but it won't stop doing it - it's exasperating. Is there something I haven't ticked or unticked that is making this do this all the time please? I'm not a techy, so be gentle...
Thank you Tyler. I will do that and wait a few days to see if it does it again.Read this answer in context 0
Additional System Details
- Shockwave Flash 32.0 r0
- User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:67.0) Gecko/20100101 Firefox/67.0
Please update to Firefox 68, and let me know if you still see this issue.
Thank you Tyler. I will do that and wait a few days to see if it does it again.
If you lost personal data then it is possible that a new default-release profile folder has been created. See "Determine if Firefox has created a new profile":
You can open the about:profiles page via the location bar to check whether multiple profiles are present and what profile Firefox currently is using.
- Do NOT click any Remove button on this page.
Thank you Cor-el. I shall wait and see if Tyler's suggestion works but if not, I shall do as you suggest.