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All my bookmarks are gone since the latest update

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I used to love Firefox but since the latest update I can't stand it. I had dozens of valuable bookmarks and now they are all gone. I have some old folders but none of the "help" articvles have worked.

I used to love Firefox but since the latest update I can't stand it. I had dozens of valuable bookmarks and now they are all gone. I have some old folders but none of the "help" articvles have worked.
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Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:68.0) Gecko/20100101 Firefox/68.0

More Information

Jeremy Sanders
  • Top 25 Contributor
12 solutions 142 answers

Hello,

Firefox automatically creates backups of your bookmarks, which can be helpful if your bookmarks are lost or missing. To recover them, follow the instructions below.

  1. Click the Library button 57 library icon , then click Bookmarks.
  2. Scroll to the bottom and click Show All Bookmarks.
  3. At the top of the Library window, click on Import and Backup and select Restore.
  4. Click the date of the bookmark backup you want to recover.
  5. In the new window that appears, click OK.

Your bookmarks from the selected date should now be restored.

For more information, see the Restore bookmarks from backup or move them to another computer article. For other solutions, see the Recover lost or missing Bookmarks article.

Did this fix your problems? Please report back to us!

Thank you.

Hello, Firefox automatically creates backups of your bookmarks, which can be helpful if your bookmarks are lost or missing. To recover them, follow the instructions below. # Click the Library button [[Image:57 library icon]], then click ''Bookmarks''. # Scroll to the bottom and click ''Show All Bookmarks''. # At the top of the Library window, click on ''Import and Backup'' and select ''Restore''. # Click the date of the bookmark backup you want to recover. # In the new window that appears, click OK. Your bookmarks from the selected date should now be restored. For more information, see the [[Restore bookmarks from backup or move them to another computer]] article. For other solutions, see the [[Recover lost or missing Bookmarks]] article. Did this fix your problems? Please report back to us! Thank you.
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Question owner

This did not work but I finally figured out how to copy and paste from a file on my PC. The file was not in the library.

This did not work but I finally figured out how to copy and paste from a file on my PC. The file was not in the library.
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cor-el
  • Top 10 Contributor
  • Moderator
17413 solutions 157300 answers

If you lost personal data then it is possible that a new default-release profile folder has been created. See "Determine if Firefox has created a new profile":

You can open the about:profiles page via the location bar to check whether multiple profiles are present and what profile Firefox currently is using.

Firefox 67 and later can use a dedicated profile for each of the Firefox update channels and will lock the profile, so it can only be used by Firefox in a specific installation folder. For Release versions this profile would be a xxxxxxxx.default-release profile, profiles used in older Firefox versions usually used a xxxxxxxx.default profile (a refresh adds a time stamp).

If you lost personal data then it is possible that a new default-release profile folder has been created. See "Determine if Firefox has created a new profile": *https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks You can open the <b>about:profiles</b> page via the location bar to check whether multiple profiles are present and what profile Firefox currently is using. *Do NOT click any Remove button on this page. *https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles Firefox 67 and later can use a dedicated profile for each of the Firefox update channels and will lock the profile, so it can only be used by Firefox in a specific installation folder. For Release versions this profile would be a xxxxxxxx.default-release profile, profiles used in older Firefox versions usually used a xxxxxxxx.default profile (a refresh adds a time stamp). *https://support.mozilla.org/en-US/kb/dedicated-profiles-firefox-installation *https://blog.nightly.mozilla.org/2019/01/14/moving-to-a-profile-per-install-architecture/
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Question owner

See my answer above. I found a backup but it was not in the library and none of the current profiles had my bookmarks. I would like to go back to an earlier version of FF.

See my answer above. I found a backup but it was not in the library and none of the current profiles had my bookmarks. I would like to go back to an earlier version of FF.
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Finnlaaam 0 solutions 1 answers

I have this issue (all bookmark gone) since i turned on my PC today. I tried to recover them but i got the message: "Unable to process the back up file"

I have this issue (all bookmark gone) since i turned on my PC today. I tried to recover them but i got the message: "Unable to process the back up file"
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Nikki 0 solutions 1 answers

I have this problem and there is no previous version of my bookmarks stored, despite having them and using them for many months/years. I am not a techie and don't know where to look for a folder on the hard drive so it looks as though I have to start all over again and try and remember which bookmarks I had! Any guarantee this won't happen with a future 'update'? Seriously considering using a different browser - a shame because Firefox worked well for me for a long time.

I have this problem and there is no previous version of my bookmarks stored, despite having them and using them for many months/years. I am not a techie and don't know where to look for a folder on the hard drive so it looks as though I have to start all over again and try and remember which bookmarks I had! Any guarantee this won't happen with a future 'update'? Seriously considering using a different browser - a shame because Firefox worked well for me for a long time.
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cor-el
  • Top 10 Contributor
  • Moderator
17413 solutions 157300 answers

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the <b>about:profiles</b> page. *Help -> Troubleshooting Information -> Profile Directory:<br>Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder *http://kb.mozillazine.org/Profile_folder_-_Firefox *https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
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