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Unable to sign on to a particular site because of the Robot images at sign in

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I am unable to sign into Investopedia because of images that appear at the sign in. I don't know how to fix this problem.

I am unable to sign into Investopedia because of images that appear at the sign in. I don't know how to fix this problem.
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  • Shockwave Flash 32.0 r0

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.13; rv:67.0) Gecko/20100101 Firefox/67.0

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FredMcD
  • Top 10 Contributor
4192 solutions 58521 answers

Please explain the problem in detail. What happens? What are the exact error message(s) ?

Please explain the problem in detail. What happens? What are the exact error message(s) ?
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cor-el
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17346 solutions 156783 answers

Helpful Reply

This is probably about Google reCAPTCHA challenge that can be hard to solve.

This is probably about Google reCAPTCHA challenge that can be hard to solve. *https://developers.google.com/recaptcha/
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Question owner

I try to log in and I receive and up in the address bar I get a message that states that the site is not secure. I have included a screen shot. I tried to fix the problem, but I couldn't find anything that looks like what I am seeing. Thank you so much for your helpf and God bless! Karen

I try to log in and I receive and up in the address bar I get a message that states that the site is not secure. I have included a screen shot. I tried to fix the problem, but I couldn't find anything that looks like what I am seeing. Thank you so much for your helpf and God bless! Karen
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Question owner

This is exactly what is happening.

"This is probably about Google reCAPTCHA challenge that can be hard to solve.

   https://developers.google.com/recaptcha/ "
This is exactly what is happening. "This is probably about Google reCAPTCHA challenge that can be hard to solve. https://developers.google.com/recaptcha/ "
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WestEnd
  • Top 25 Contributor
61 solutions 5340 answers

Went the site and clicked on the images and it clear without problems. And closed and the login boxes were there.

Went the site and clicked on the images and it clear without problems. And closed and the login boxes were there.

Modified by WestEnd

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Question owner

I just went on Investopedia's website and tried to sign on and the same thing happened "recaptcha". Did you go on using Google or Mozilla? I am trying to get on using Mozilla and the problem has not been solved. Thank each of you for getting back to me. God bless!

I just went on Investopedia's website and tried to sign on and the same thing happened "recaptcha". Did you go on using Google or Mozilla? I am trying to get on using Mozilla and the problem has not been solved. Thank each of you for getting back to me. God bless!
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McCoy
  • Top 10 Contributor
494 solutions 4534 answers

walleye23 said

I try to log in and I receive and up in the address bar I get a message that states that the site is not secure.

If you're talking about the yellow triangle with an exclamation mark on the padlock : that's about "Mixed content" - you'll see that on pages where there are e.g. images, such as the Recaptcha pictures.

See this article :

https://support.mozilla.org/en-US/kb/mixed-content-blocking-firefox

''walleye23 [[#answer-1233345|said]]'' <blockquote> I try to log in and I receive and up in the address bar I get a message that states that the site is not secure. </blockquote> If you're talking about the yellow triangle with an exclamation mark on the padlock : that's about "Mixed content" - you'll see that on pages where there are e.g. images, such as the Recaptcha pictures. See this article : https://support.mozilla.org/en-US/kb/mixed-content-blocking-firefox
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Question owner

Is there a way to disable this yellow triangle with an exclamation point so that I can sign onto this website? Thank you!

Is there a way to disable this yellow triangle with an exclamation point so that I can sign onto this website? Thank you!
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cor-el
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Do you have a problem with the reCAPTCHA pop-up and get the checkmark in "I'm not a robot" or do you otherwise have a problem to login?

Can you attach a screenshot of the login page?

Do you have a problem with the reCAPTCHA pop-up and get the checkmark in "I'm not a robot" or do you otherwise have a problem to login? *https://www.investopedia.com/accounts/login.aspx Can you attach a screenshot of the login page? *https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem *use a compressed image type like PNG or JPG to save the screenshot
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McCoy
  • Top 10 Contributor
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@ cor-el :

The OP's screenshot shows the Captcha with image verification (cars, in this case).

@ cor-el : The OP's screenshot shows the Captcha with image verification (cars, in this case).
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FredMcD
  • Top 10 Contributor
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walleye23 said

Is there a way to disable this yellow triangle

That is just an information flag. Don't worry about it.

''walleye23 [[#answer-1233601|said]]'' <blockquote> Is there a way to disable this yellow triangle </blockquote> That is just an information flag. Don't worry about it.
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cor-el
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This is about loading an image via an open HTTP connection as you can see in the Web Console

Loading mixed (insecure) display content “http://i.investopedia.com/content/dotdash.svg” on a secure page

This is about loading an image via an open HTTP connection as you can see in the Web Console *"3-bar" menu button or Tools -> Web Developer *https://developer.mozilla.org/en-US/Tools/Web_Console ''Loading mixed (insecure) display content “http://i.investopedia.com/content/dotdash.svg” on a secure page''
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Question owner

FredMcD said

walleye23 said
Is there a way to disable this yellow triangle

That is just an information flag. Don't worry about it.

This information flag is blocking me from signing in on the site. I am again including a screen shot and I am asking if someone can help me disable this function so that I can sign on. Thank you.

''FredMcD [[#answer-1233619|said]]'' <blockquote> ''walleye23 [[#answer-1233601|said]]'' <blockquote> Is there a way to disable this yellow triangle </blockquote> That is just an information flag. Don't worry about it. </blockquote> This information flag is blocking me from signing in on the site. I am again including a screen shot and I am asking if someone can help me disable this function so that I can sign on. Thank you.
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cor-el said

This is about loading an image via an open HTTP connection as you can see in the Web Console Loading mixed (insecure) display content “http://i.investopedia.com/content/dotdash.svg” on a secure page

I didn't understand a single thing on this video, I am not a computer tech. Thank you for your input.

''cor-el [[#answer-1233624|said]]'' <blockquote> This is about loading an image via an open HTTP connection as you can see in the Web Console *"3-bar" menu button or Tools -> Web Developer *https://developer.mozilla.org/en-US/Tools/Web_Console ''Loading mixed (insecure) display content “http://i.investopedia.com/content/dotdash.svg” on a secure page'' </blockquote> I didn't understand a single thing on this video, I am not a computer tech. Thank you for your input.
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walleye23 said

This is exactly what is happening. "This is probably about Google reCAPTCHA challenge that can be hard to solve. https://developers.google.com/recaptcha/ "

Can you help me disable this? Thank you for your input

''walleye23 [[#answer-1233346|said]]'' <blockquote> This is exactly what is happening. "This is probably about Google reCAPTCHA challenge that can be hard to solve. https://developers.google.com/recaptcha/ " </blockquote> Can you help me disable this? Thank you for your input
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McCoy
  • Top 10 Contributor
494 solutions 4534 answers

It is not the mixed content warning that is causing this; it is you not being able to solve the reCaptcha.

Unless somebody else here can come up with the perfect solution for you; maybe you could contact Investopedia :

https://www.investopedia.com/corp/contactus.aspx

It is not the mixed content warning that is causing this; it is you not being able to solve the reCaptcha. Unless somebody else here can come up with the perfect solution for you; maybe you could contact Investopedia : https://www.investopedia.com/corp/contactus.aspx
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McCoy
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I've asked a colleague to take a look at this thread and see if maybe he can come to the rescue ......

I've asked a colleague to take a look at this thread and see if maybe he can come to the rescue ......
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Question owner

cor-el said

Do you have a problem with the reCAPTCHA pop-up and get the checkmark in "I'm not a robot" or do you otherwise have a problem to login? Can you attach a screenshot of the login page?

Problem logging in after verifying the picture

''cor-el [[#answer-1233608|said]]'' <blockquote> Do you have a problem with the reCAPTCHA pop-up and get the checkmark in "I'm not a robot" or do you otherwise have a problem to login? *https://www.investopedia.com/accounts/login.aspx Can you attach a screenshot of the login page? *https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem *use a compressed image type like PNG or JPG to save the screenshot </blockquote> Problem logging in after verifying the picture
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McCoy said

I've asked a colleague to take a look at this thread and see if maybe he can come to the rescue ......

Thank you sooooooooooooooooo much!

''McCoy [[#answer-1233691|said]]'' <blockquote> I've asked a colleague to take a look at this thread and see if maybe he can come to the rescue ...... </blockquote> Thank you sooooooooooooooooo much!
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McCoy
  • Top 10 Contributor
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Fingers crossed that this problem will be solved soon - must be so annoying (understatement).

Fingers crossed that this problem will be solved soon - must be so annoying (understatement).

Modified by McCoy

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