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Unable to sign on to a particular site because of the Robot images at sign in

  • 45 replies
  • 1 has this problem
  • 7 views
  • Last reply by Walleye87

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I am unable to sign into Investopedia because of images that appear at the sign in. I don't know how to fix this problem.

I am unable to sign into Investopedia because of images that appear at the sign in. I don't know how to fix this problem.

All Replies (20)

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Please explain the problem in detail. What happens? What are the exact error message(s) ?

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This is probably about Google reCAPTCHA challenge that can be hard to solve.

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I try to log in and I receive and up in the address bar I get a message that states that the site is not secure. I have included a screen shot. I tried to fix the problem, but I couldn't find anything that looks like what I am seeing. Thank you so much for your helpf and God bless! Karen

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This is exactly what is happening.

"This is probably about Google reCAPTCHA challenge that can be hard to solve.

   https://developers.google.com/recaptcha/ "
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Went the site and clicked on the images and it clear without problems. And closed and the login boxes were there.

Modified by WestEnd

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I just went on Investopedia's website and tried to sign on and the same thing happened "recaptcha". Did you go on using Google or Mozilla? I am trying to get on using Mozilla and the problem has not been solved. Thank each of you for getting back to me. God bless!

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walleye23 said

I try to log in and I receive and up in the address bar I get a message that states that the site is not secure.

If you're talking about the yellow triangle with an exclamation mark on the padlock : that's about "Mixed content" - you'll see that on pages where there are e.g. images, such as the Recaptcha pictures.

See this article :

https://support.mozilla.org/en-US/kb/mixed-content-blocking-firefox

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Is there a way to disable this yellow triangle with an exclamation point so that I can sign onto this website? Thank you!

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Do you have a problem with the reCAPTCHA pop-up and get the checkmark in "I'm not a robot" or do you otherwise have a problem to login?

Can you attach a screenshot of the login page?

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@ cor-el :

The OP's screenshot shows the Captcha with image verification (cars, in this case).

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walleye23 said

Is there a way to disable this yellow triangle

That is just an information flag. Don't worry about it.

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This is about loading an image via an open HTTP connection as you can see in the Web Console

Loading mixed (insecure) display content “http://i.investopedia.com/content/dotdash.svg” on a secure page

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FredMcD said

walleye23 said
Is there a way to disable this yellow triangle

That is just an information flag. Don't worry about it.

This information flag is blocking me from signing in on the site. I am again including a screen shot and I am asking if someone can help me disable this function so that I can sign on. Thank you.

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cor-el said

This is about loading an image via an open HTTP connection as you can see in the Web Console Loading mixed (insecure) display content “http://i.investopedia.com/content/dotdash.svg” on a secure page

I didn't understand a single thing on this video, I am not a computer tech. Thank you for your input.

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walleye23 said

This is exactly what is happening. "This is probably about Google reCAPTCHA challenge that can be hard to solve. https://developers.google.com/recaptcha/ "

Can you help me disable this? Thank you for your input

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It is not the mixed content warning that is causing this; it is you not being able to solve the reCaptcha.

Unless somebody else here can come up with the perfect solution for you; maybe you could contact Investopedia :

https://www.investopedia.com/corp/contactus.aspx

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I've asked a colleague to take a look at this thread and see if maybe he can come to the rescue ......

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cor-el said

Do you have a problem with the reCAPTCHA pop-up and get the checkmark in "I'm not a robot" or do you otherwise have a problem to login? Can you attach a screenshot of the login page?

Problem logging in after verifying the picture

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McCoy said

I've asked a colleague to take a look at this thread and see if maybe he can come to the rescue ......

Thank you sooooooooooooooooo much!

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Fingers crossed that this problem will be solved soon - must be so annoying (understatement).

Modified by McCoy

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