X
Tap here to go to the mobile version of the site.

Support Forum

why still crashing?

Posted

I tried as you suggested by clearing the cache but it still crashes. Please advise

I tried as you suggested by clearing the cache but it still crashes. Please advise
Quote

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Android 8.0.0; Mobile; rv:68.0) Gecko/68.0 Firefox/68.0

More Information

TyDraniu
  • Top 25 Contributor
300 solutions 1683 answers

Helpful Reply

Enter about:crashes in the url bar and provide here last 5 crash ids (those beginning with bp-)

Enter ''about:crashes'' in the url bar and provide here last 5 crash ids (those beginning with bp-)
Was this helpful to you? 1
Quote

Question owner

Doesn't help my immediate problem. I understand though you have to establish a pattern to see where the problem is coming from. Thanks for your timely response

Doesn't help my immediate problem. I understand though you have to establish a pattern to see where the problem is coming from. Thanks for your timely response
Was this helpful to you?
Quote
Seburo
  • Top 10 Contributor
  • Moderator
714 solutions 5239 answers

Hi

Even if you have one crash ID listed, it could help us to find a solution for you.

Hi Even if you have one crash ID listed, it could help us to find a solution for you.
Was this helpful to you?
Quote
Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.