X
Tap here to go to the mobile version of the site.

Support Forum

why don't some links work on a website but do on internet explorer

Posted

Is there some setting that is wrong. When I click on certain (not all) links on our website, nothing happens? I tried this on Internet Explorer and all the links work.

Is there some setting that is wrong. When I click on certain (not all) links on our website, nothing happens? I tried this on Internet Explorer and all the links work.
Quote

Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:67.0) Gecko/20100101 Firefox/67.0

More Information

jscher2000
  • Top 10 Contributor
8643 solutions 70721 answers

Hi lauramcgr, this question is difficult to answer in the abstract. However, here are some things to consider/investigate:

(1) Is it a link in Firefox?

When you right-click a link, Firefox displays extra context menu items such as "Open Link in New Tab". Do the problem links have those items? If not, there could be something "in front of" the link or the text may be styled as a link but not actually hyperlinked.

(2) Is there a broken script attached to the link?

Many links run a script instead of directing Firefox to immediately load a URL. These are some common patterns:

You might be able to spot a script error, if it's a scripted link, in Firefox's Web Console. https://developer.mozilla.org/docs/Tools/Web_Console

Do you want some more info on that, or would you want to share a link to a page where you have this problem and indicate which links aren't working for you?

Hi lauramcgr, this question is difficult to answer in the abstract. However, here are some things to consider/investigate: (1) Is it a link in Firefox? When you right-click a link, Firefox displays extra context menu items such as "Open Link in New Tab". Do the problem links have those items? If not, there could be something "in front of" the link or the text may be styled as a link but not actually hyperlinked. (2) Is there a broken script attached to the link? Many links run a script instead of directing Firefox to immediately load a URL. These are some common patterns: * Normal link: <a href="https://example.com/"> * Javascript protocol: <a href="javascript:do_stuff();"> * Click handler: <a href="https://example.com/" onclick="do_stuff();"> You might be able to spot a script error, if it's a scripted link, in Firefox's Web Console. https://developer.mozilla.org/docs/Tools/Web_Console Do you want some more info on that, or would you want to share a link to a page where you have this problem and indicate which links aren't working for you?
Was this helpful to you? 0
Quote
cor-el
  • Top 10 Contributor
  • Moderator
17424 solutions 157453 answers

What element gets select if you click such a link?

You can right-click and select "Inspect Element" to open the builtin Inspector with this element selected.

What element gets select if you click such a link? You can right-click and select "Inspect Element" to open the builtin Inspector with this element selected. *https://developer.mozilla.org/en-US/Tools/Page_Inspector/How_to/Examine_and_edit_HTML
Was this helpful to you?
Quote
GRobLewis 0 solutions 3 answers

The buttons work fine in Chrome.

The buttons work fine in Chrome.
Was this helpful to you?
Quote
jscher2000
  • Top 10 Contributor
8643 solutions 70721 answers

GRobLewis said

The buttons work fine in Chrome.

Hi GRobLewis, what buttons are you talking about?

Did you try the steps earlier in the thread to investigate the problem?

''GRobLewis [[#answer-1247738|said]]'' <blockquote> The buttons work fine in Chrome. </blockquote> Hi GRobLewis, what buttons are you talking about? Did you try the steps earlier in the thread to investigate the problem?
Was this helpful to you?
Quote
Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.