Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

All of a sudden I can not get my documents to open after latest update

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by jscher2000

more options

When I go to open it states permission is not granted. This happens with my own doucments as well as those of known sources. It also happens with excel. Any thoughts how to revert back to pre-update?

All Replies (1)

more options

Hi mljacobs, could you describe this in a little more detail. You mentioned Excel, so I wonder whether this issue is in Firefox or in Finder?

If there are issues in Firefox, do they affect files stored on a website such as Google Drive or Microsoft OneDrive, or email attachments on a site like Gmail or Outlook, or any kind of links?