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Login to support issues

Posted

Hi,

I had problems logging into my old Firefox support account. I may now have created a new one which is similar to the old one.

Part of the reason was I could not check if I had mistyped my password on iOS. I wasn’t quite sure what my old username was. This could end up being confusing.

Please provide an option to check what password has been entered when logging in.

Hi, I had problems logging into my old Firefox support account. I may now have created a new one which is similar to the old one. Part of the reason was I could not check if I had mistyped my password on iOS. I wasn’t quite sure what my old username was. This could end up being confusing. Please provide an option to check what password has been entered when logging in.
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Additional System Details

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  • User Agent: Mozilla/5.0 (iPhone; CPU iPhone OS 12_3_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.1.1 Mobile/15E148 Safari/604.1

More Information

Seburo
  • Top 10 Contributor
  • Moderator
747 solutions 5456 answers

Hi

Thank you for your feedback which we will consider when next looking into the login process for our support forums.

Hi Thank you for your feedback which we will consider when next looking into the login process for our support forums.
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