Opened FF today and got a dialogue box asking to create a user account. Why?
Have had FF installed on my laptop for years. Today this dialogue box appeared. How can I get my old FF and settings back? Haven't changed any settings, mal-ware is up to date. Not sure what to do next. UPDATE: found/opened favicons.sqlite file. Looks like all my info is there. How do I restore it? Thanks for any help, this is freaking me out lol
Modified by drkerri
All Replies (1)
If you lost personal data then it is possible that a new default-release profile folder has been created. See "Determine if Firefox has created a new profile":
You can open the about:profiles page via the location bar to check whether multiple profiles are present and what profile Firefox currently is using.
- Do NOT click any Remove button on this page.
- https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
If you have issues with accessing a profile then try to rename/remove compatibility.ini in this profile folder with Firefox closed.
Firefox 67 and later can use a dedicated profile for each of the Firefox update channels and will lock the profile, so it can only be used by Firefox in a specific installation folder. For Release versions this profile would be a xxxxxxxx.default-release profile, profiles used in older Firefox versions usually used a xxxxxxxx.default profile (a refresh adds a time stamp).
Modified by cor-el