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authentication failed messsage when trying to access e yahoo mail

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  • 1 has this problem
  • Last reply by WestEnd

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Tried to get into yahoo mail. Get the following error message when trying to access password:

SAML 2/0 authentication failed. followed by a long e-mail address followed by; Error details FBTSML.21.5E The name identifier policy in the authentication request could not be met by this identity provider.

What gives?

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You should contact yahoo email support about this since this isn't a firefox end user help support to fix another email provider login issue. Otherwise sounds like there is a certificate issue and that would be something yahoo needs to fix.