Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hi! I am using the latest Firefox and I get problems with mixed bookmarks (they appear in different folders, etc.).

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

more options

I sync with my Samsung smartphone. Could you pls help?

I sync with my Samsung smartphone. Could you pls help?

All Replies (2)

more options

Please explain the problem in detail. What happens? What are the exact error message(s) ?

If you have sync, and there is a problem anywhere, Shut Down Sync Immediately On All Devices to prevent the problem from spreading. Once the problem is fixed, perform the same repair on all computers/profiles before using sync again.

more options

[v57+] Places Maintenance is built into Firefox.

Type about:support<enter> in the address bar.

You will find Places Database near the bottom. Press the Verify Integrity button.

When done, copy and post the results here.