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Lost all bookmarks after syncing devices

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Last week in response to a prompt I created a new Firefox account and agreed to sync all of my devices. One of those processes resulted in my losing all bookmarks from my Firefox browser on my laptop.

When I follow the "Restoring from Backups" steps here (https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them), under "Restore," only two dates appear -- both from after the date of syncing. So even if Firefox automatically backed up my bookmarks prior to the sync, I can't seem to access them.

Is there any way to find and restore my lost bookmarks?

Last week in response to a prompt I created a new Firefox account and agreed to sync all of my devices. One of those processes resulted in my losing all bookmarks from my Firefox browser on my laptop. When I follow the "Restoring from Backups" steps here (https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them), under "Restore," only two dates appear -- both from after the date of syncing. So even if Firefox automatically backed up my bookmarks prior to the sync, I can't seem to access them. Is there any way to find and restore my lost bookmarks?

Chosen solution

Hi Stymied47,

See if you have an older profile available. Type about:profiles in the address bar and press enter.

If you have an older profile, open the Root Directory folder. Your bookmark backups are stored there in the bookmarkbackups folder.

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Additional System Details

Installed Plug-ins

  • Shockwave Flash 25.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:67.0) Gecko/20100101 Firefox/67.0

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My_Cheese_Is_Slippin'
  • Top 25 Contributor
22 solutions 278 answers

Chosen Solution

Hi Stymied47,

See if you have an older profile available. Type about:profiles in the address bar and press enter.

If you have an older profile, open the Root Directory folder. Your bookmark backups are stored there in the bookmarkbackups folder.

Hi Stymied47, See if you have an older profile available. Type about:profiles in the address bar and press enter. If you have an older profile, open the Root Directory folder. Your bookmark backups are stored there in the bookmarkbackups folder.
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Question owner

It worked -- thanks so much! The "about:profiles" tip was what I needed.

It worked -- thanks so much! The "about:profiles" tip was what I needed.
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My_Cheese_Is_Slippin'
  • Top 25 Contributor
22 solutions 278 answers

Hi Stymied47,

Great!

I'm glad I could help.

Enjoy!

Hi Stymied47, Great! I'm glad I could help. Enjoy!
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