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I want to proceed to a trusted website after I recieve an SSL_ERROR_HANDSHAKE_FAILURE_ALERT

  • 3 replies
  • 1 has this problem
  • 10 views
  • Last reply by cor-el

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I am unable to find a way to proceed to a trusted site after receiving an "SSL_ERROR_HANDSHAKE_FAILURE_ALERT".

The site I am going to is trusted and uses a trusted CA certificate.

All Replies (3)

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Hi rtkoch1, this particular error code often means Firefox failed to present the site with your personal certificate. Did the site issue you a certificate for access? If so, you may need to import that into Firefox.

If this is not related to a personal certificate, I'm not sure why you would get a handshake failure. Could you copy/paste any other information provided on the error page that might shed more light on the problem?

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Did you try to close and restart Firefox to see if this recovers from this issue ?

Are you using Private Browsing mode ?