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I can't get Firefox to close

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I cannoy uninstall or upgrade Firefox because it's still running even though I can't open it

I cannoy uninstall or upgrade Firefox because it's still running even though I can't open it
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Additional System Details

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  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

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cor-el
  • Top 10 Contributor
  • Moderator
17414 solutions 157300 answers

Did you try to reboot the computer?

You can also try to boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.

Did you try to reboot the computer? You can also try to boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems. *http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/ *http://www.7tutorials.com/4-ways-boot-safe-mode-windows-10
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